Fabulous service - love the daily updates as to repair status. Great shop!
Your staff is AWESOME !! I so appreciate your attention , professionalism , assistance and respect towards those who use your shop. Y'all have a blessed year !! Thank you !!
Ruby, AJ and George are an asset to your team!
I was blown away by the level of customer service! Constant communication about the timeline and when our van would be ready. Customer service in general is dying but not at Frank’s!
They did a great job, and kept me informed
My car looks brand new, and the Customer Service was beyond amazing. Good customer service is difficult to find these days, and I was very appreciative of the work that was done.
Fast and friendly service!!
Staff were friendly, no complaints there
Car was not fully clean inside smelled of paint residue, no washer fluid in resivior although it was charged to insurance claim. Did not get a receipt for the battery. Which was replaced. The gravel guards on left and right are not fully secured.
Excellent customer service. Nice experience!
The work was great and done quickly.
Vehicle Make : Mitsubishi
The team at Franks was polite, professional and kept me up to date every step of the way. To top it off, my car looks brand new again!! Thank y’all so much
Great service. Wonderful professionalism.
I am very pleased with my daughters car. I know it was a very stressful time for her and her remembering what her car looked liked after her accident would only be a nightmare to see again. The car looked like a brand new car . Not only repaired from the obvious damage but the immaculate job of the interior of the vehicle. An amazing job all the way around as well as customer service.
Vehicle Make : Mitsubishi
Quick and prompt. Love how we were called for updates. The communication was great and the work on our car was amazing.
Ruby and Greg were great. They kept us up to date on repairs and were a pleasure to work with...made a bad experience easy to deal with...thanks.
Excellent customer service!!!
Absolutely amazing customer service! Continually informed of the status of the repairs and estimated time for completion. Phenomenal experience, completely satisfied.
Frank’s is the first and only repair shop that kept me updated on the repairs and the timeline as to when they were expected to have them completed. It made all the difference in my experience. Would definitely use them again and would refer them to friends.
I think Franks did an excellent job one the repairs of my vehicle and everyone was very nice and Curtious aswell... I’m a happy customer.
I've had 2 vehicles repaired at Franks. They are professional & personal. I know when I get my vehicle back, I have a 100% assurance of the repair & 'new' look returned!