Body Shop

Real Reviews From Verified Customers

Tammy S.
Vehicle Make : BMW
4 out of 5
1/21/2022
The final work on my car was great and I am satisfied, but I am still bothered that my hood was damaged by someone in your shop. Granted it is fixed now and you can’t tell, but I still know. I know it’s not factory painted. I know it had to be filled and I know the person who dropped the tool on my car was not honest about damaging the car. It worries me about coming back if I ever need another repair. On the flip side, Josh was an amazing customer service rep.
Marlon J.
Vehicle Make : Lexus
5 out of 5
1/9/2022
Good job
Courtney D.
Vehicle Make : Honda
5 out of 5
1/8/2022
Great communication
Tama S.
Vehicle Make : Lincoln
2 out of 5
12/29/2021
It would have been helpful to know the rental car company picked up and delivered at your site. I was told the only time to drop my car was what worked for you. You were very angry when I asked if I could drop my car the night before so that I had a ride home. At that time you could have let me know about the rental car service. The tone of the information needs to have the customer in mind. I was texted my car might be ready by the end of tomorrow verses Friday, but then was texted it was ready that day.
Gary S.
Vehicle Make : Honda
5 out of 5
12/24/2021
Thank you! Merry Christmas!
David W.
Vehicle Make : Mazda
5 out of 5
12/15/2021
Definitely would recommend Frank’s auto body. Y’all get 10 stars!! My car looks better than new!! Thank you!!!
Hilary M.
Vehicle Make : Nissan
5 out of 5
12/15/2021
Great communication and very friendly staff.
Gail C.
Vehicle Make : Volkswagen
5 out of 5
12/7/2021
josh was a great guy to deal with and keeping we up to date on the work and what problems we had run into that delayed completion thank you!
James D.
Vehicle Make : Ford
5 out of 5
12/5/2021
CJ and everyone at Frank’s was great to work with. The work they do is outstanding.
Diane M.
Vehicle Make : BMW
5 out of 5
12/4/2021
Excellent repair work
Joshua K.
Vehicle Make : Ford
5 out of 5
11/23/2021
Good caring quality work Thank you
Helene S.
Vehicle Make : Toyota
4 out of 5
11/19/2021
I did fill out a survey and I wrote a 5 star report on goggle that Josh gave me the link to. I think how personable everyone was is the tops, but the highlight I was impressed with was the daily communication I got sent!
Roland T.
Vehicle Make : Subaru
3 out of 5
10/29/2021
I already submitted reviews on Yelp and carwise which Frank personally replied to and I spoke with someone on the phone about my satisfaction, yet I keep getting email and text requests for a review. Are you finding it hard to believe that I’m satisfied? When will it stop?
Enrique S.
Vehicle Make : Nissan
5 out of 5
10/23/2021
Excellent service overall!
Richard F.
Vehicle Make : Buick
5 out of 5
10/22/2021
Nice people, great work! They went above and beyond
Geraldine T.
Vehicle Make : Chrysler
5 out of 5
10/22/2021
Friendly and professional staff, good communication on repairs.
Wilbur J.
Vehicle Make : Cadillac
5 out of 5
10/17/2021
Very friendly and professional. My car looks like the day I drove it off the new car lot.
Michelle D.
Vehicle Make : Nissan
5 out of 5
10/13/2021
Very professional
Erin J.
Vehicle Make : Volvo
4 out of 5
9/12/2021
The work on my car looks amazing; you can't even tell I was in an accident. The work was prompt and everyone was friendly. My only suggestion would be to make hours a little friendlier for working people. Perhaps a few days a week open and close with later times. That way staff still work the same hours but people who have to work have some options.
Antoinette J.
Vehicle Make : Ford
5 out of 5
9/9/2021
Would recommend Frank Auto body work to anyone KEEP UP THE GOOD WORK

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