Body Shop

Real Reviews From Verified Customers

Hugo A.
Vehicle Make : Lexus
5 out of 5
Excellent work and service. Really appreciated the daily updates on the repair.
Justin B.
Vehicle Make : Dodge
1 out of 5
Car wasn’t completely fixed to original state
Jamie R.
Vehicle Make : Honda
1 out of 5
Why did it take over 2 weeks to replace a rear hatch? Having said that Brandi, the Service agent, is very personable.
Terracita N.
Vehicle Make : Mercedes Benz
2 out of 5
The piece in the trunk area that lifts up comes completely out, it was not re-attached. Underneath that piece there’s bare metal that is supposed to be covered by felt. I’m waiting to hear back from the service rep in Herndon Virginia so this can be taken care of. I’m pleased with the body work and paint job.
Claudine W.
Vehicle Make : Hyundai
5 out of 5
Customer service was excellent Abraham is well suited for this role and was helpful
Charles H.
Vehicle Make : Honda
5 out of 5
Work was done correctly and quickly & personnel were pleasant and professional
Burton R.
Vehicle Make : Fiat
5 out of 5
The work on my vehicle was great. Must commend service rep, Brandi, for her being so complete and gracious!
Deborah D.
Vehicle Make : Kia
4 out of 5
From the manager, Jimmy, to the service tech, Brandi, everything was carefully taken care of and expertly repaired. I would highly recommend the Herndon location.
Gretchen M.
Vehicle Make : Honda
5 out of 5
Friendly so very communicative!! Love it
Collin M.
Vehicle Make : Volkswagen
2 out of 5
The service was good overall and the parts put on my car seem to be of good quality or original manufacturer. The staff was very friendly and professional. I have an ignition interlock device on my car that I informed the staff about. Proper care was not taken with this device and I received a status of violation on my interlock. The staff made the proper phone calls to inform the interlock company of what happened so that I do not get in trouble for this but I now have to bring my car back to the interlock shop to get the device calibrated and violation romoved which will cost me $50. If I were reimbersed for this mistake I would happily give a five star review.
Amy G.
Vehicle Make : Toyota
5 out of 5
Excellent communication throughout the process. Repair finished ahead of schedule. Very easy to work with - would recommend to others.
Rama T.
Vehicle Make : Honda
5 out of 5
Great customer service Car looked and felt perfect when I picked up
**** C.
Vehicle Make : Audi
5 out of 5
Excellent workmanship and Brandi was too notch keeping me informed of status
Noe G.
Vehicle Make : Honda
5 out of 5
Fantastic Service, truly the Service King. Really appreciate the workmanship.
Jing L.
Vehicle Make : Toyota
4 out of 5
Excellent service and quality craftsmanship
James S.
Vehicle Make : Cadillac
5 out of 5
Abe, my assigned service adviser, was great! Kept me informed throughout the repair and found creative ways to get my car the parts it needed.
Praveen D.
Vehicle Make : Toyota
4 out of 5
The team did a good job replacing my front bumper and fender in only 4 days. Mr.Jefferson updated me every day about the progress made and am extremely happy with the work done.
Holly W.
Vehicle Make : GMC
5 out of 5
It was a pleasure. Great Service.
Christian O.
Vehicle Make : Chrysler
5 out of 5
Thanks Jimmy and Megan.
Meilanie H.
Vehicle Make : Dodge
5 out of 5
Jefferson and the staff were polite and amazing during this stressful process. They sent real time updates in regards to my car repair. Thank you to everyone!


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