The customer service at this location was phenomenal. Every associate that helped me in one way or another made my experience GREAT. I would refer anyone I know to this location if they were involved in an accident, or just need some body work done.
This is definitely a 5???? location????
Everyone was courteous, they were friendly and confident. I had my SUV back in less than the time estinated, they communicated the progress of the repair daily, letting me know each stage. I would recommend them to anyone! Fantastic experience.
Great service! Great communication! No surprises; just excellent work and execution.
Vehicle Make : Volkswagen
Completely satisfied from start to finish with the friendly, courteous, and professional service. I love the updates on progress and the lifetime guarantee for your work. If I ever need collision work again, I know exactly where to go. I highly recommend Service King.
My experience with this particular Service King is amazing. The staff is great and the service is wonderful. I have used another location and unfortunately they do not compare to the Willowbrook Service King that I currently use.
John was a pleasure to work with! He kept us updated on the progress with our car and the repairs were completed quickly, even though it was the week of Christmas. The body work is seamless, and they detailed my car before returning it. I would definitely use them again!
La reparación que le hicieron a mi carro no son del todo satisfactorias le colocaron un alambre para sostener una pieza donde en ese lugar traía un plástico que cubre la llanta completamente ,y de ahí estaba agarrada la pieza nueva que colocaron la verdad espero mejor resultado de su trabajo para que yo quedé satisfecha.gracias de ante mano y sobre todo por su ayuda. Rosa Imelda Meza ****-****-xxxx teléfono
My car was repaired to my satisfaction and on time.
Everything that was promised was delivered.
Everything seemed to go smoothly, all personnel were polite and helpful, thanks
John at Service King was great!! We were updated all along the way and the work was excellent!
Everybody was very nice and got my car fixed fast
Only complaint I had was I was told it would be ready 11/29. It wasn’t but I received no update from the shop until Monday when the rental car company called and told me I had a balance due because repairs were to be done by 11/29 and they weren’t. Had to call the shop myself for an update and ask for them to reach out to the insurance to file an extension on the rental car.
Found it odd that i received daily updates until the estimated completion date then no communication for days
Yes I am really happy with the job they are dead on my truck thank you
Vehicle Make : Mercedes Benz
Thank you John, for your excellent and friendly customer service!
Thank you for a fast turnaround