Body Shop

Real Reviews From Verified Customers

Chin N.
Vehicle Make : Subaru
5 out of 5
You did a great job.
Steven M.
Vehicle Make : Subaru
5 out of 5
Very smooth process, excellent repair, good communication
Jeffrey W.
Vehicle Make : Nissan
5 out of 5
Thank you, repair looks great.
Elizabeth W.
Vehicle Make : Toyota
2 out of 5
Please see previous survey from Berkeley Wright's.
Zearonia E.
Vehicle Make : Nissan
3 out of 5
Everything is fine except when I came to get my car, The inside of my door part was missing. I told the guy. He told me that come back on Thursday.
Frances E.
Vehicle Make : Kia
5 out of 5
I thank you I appreciate you for doing such a great job on my Kia Soul it looks brand new again thank you thank you thank you
Nikki D.
Vehicle Make : Mercury
1 out of 5
The door that you replaced, had a stereo speaker which is NOW broken. Needs to be replaced...
Jo S.
Vehicle Make : Mazda
3 out of 5
Although happy about my experience with Berkeley Wrights Auto Repair's customer service, the quality of the repair work and my interactions with the staff I was not happy with how long it took (approx 6 weeks). I realize some of that had to do with the Marin Mazda Dealership having to install side curtain airbag and then needing to order additional parts further delaying completion. But I think better co-ordination and advance planning with Marin Mazda at the beginning when I first took my car to Wright's could have prevented the additional two week delay.
Samson A.
Vehicle Make : Toyota
1 out of 5
I returned the car to Berkeley Wright Auto Shop. So they are still fixing the errors.
Olive D.
Vehicle Make : Toyota
1 out of 5
I never received a call until the car was repaired and ready for pick up then I began receiving texts from this number. Poor communication
Louis A.
Vehicle Make : Nissan
1 out of 5
There was a lot of confusion and miscommunication at the beginning, causing a lengthy delay in getting started. The pick up date was also delayed several times.
Elyse F.
Vehicle Make : Honda
3 out of 5
The repair itself was great. I was frustrated that I wasn't kept up to date on the timing. I called multiple times to check on the status, and each time I was told the car would be done later that day or the following day, and that I'd receive a call when it was ready. However, the first 3 times this happened, I never got a call in the previously quoted time window - so wait an extra day, call again, and the same thing would happen. If I had known it would take this long from the beginning that would have been fine - it was just frustrating to have the timeline constantly pushed back and not to be proactively notified about it.
Eugene S.
Vehicle Make : Honda
1 out of 5
Interior was filled with dust from buffing exterior. I will return to get it cleaned up.
Denah B.
Vehicle Make : Toyota
5 out of 5
Beautiful detailed work and they even cleaned my car inside and out. They're fair and stayed in touch so I knew when the car was going to be ready. I hope to give them another job soon. ( but not from someone turning into me!)
**** J.
Vehicle Make : Honda
5 out of 5
Our car was repaired beautifully, we appreciated the communication regarding how it was going. When we picked up the car, it was clean and we felt like we had a new car again. It was all easy. Plus we just returned the rental car at Wright's and drove home. Easy and we will be back but hopefully not soon. Have referred others.
Lindale M.
Vehicle Make : Pontiac
5 out of 5
Job well done!
Dawn D.
Vehicle Make : Mazda
5 out of 5
Good communication, efficient and proficient service and quality workmanship.
Susan W.
Vehicle Make : Suzuki
5 out of 5
They picked up my car for me. That was nice. The job was well done and they took care of the tire.
Marc Z.
Vehicle Make : Volkswagen
3 out of 5
Got my car back with door handle chipped, start button chipped,tons of dust and dirt in the car, all my stuff pulled out from my trunk. Why was my spare tire dirty? Also apparently wrong glass was supplied for my mirror, not your fault but it was very obvious just by looking at it
Antoinette M.
Vehicle Make : Nissan
5 out of 5
Very good customer service. Attend to personal needs. Accommodating and Friendly. The Enterprise rental car disappointing. Felt rushed. Car operation was quick. He mention he was going to lunch which was not professional. Very disappointing. Car was not all cleab


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