Body Shop

Real Reviews From Verified Customers

George M.
Vehicle Make : GMC
5 out of 5
2/12/2024
The place I go
Brooke W.
Vehicle Make : Subaru
1 out of 5
2/8/2024
I am still waiting for some parts to be properly installed. I expect to get an appointment next week the finish the work.
Catherine F.
Vehicle Make : Subaru
4 out of 5
2/4/2024
This is I believe the 3rd time we’ve used Frank’s to repair damage to our WRX/STI and once again we were very please with the work, and the time we had to be without the car. Frank’s made everything very easy for us by allowing us to drop off and pick up at the Lake Forest office. Angel and team always do great work and if something is not right they will make it right! Thanks again.
Richard S.
Vehicle Make : Dodge
5 out of 5
2/2/2024
Everything looks great thank you.
Melissa E.
Vehicle Make : Acura
5 out of 5
1/28/2024
We are very happy with the level of customer service and the auto body repair work. Thank you.
Donna F.
Vehicle Make : Subaru
5 out of 5
1/21/2024
5 star service
Deanna A.
Vehicle Make : Chevrolet
5 out of 5
12/28/2023
Well done!
David N.
Vehicle Make : Toyota
1 out of 5
12/27/2023
The black liftgate trim was replaced, but the incorporated broken light cover was not.
John C.
Vehicle Make : Toyota
5 out of 5
12/4/2023
Done well and fast
Arlon E.
Vehicle Make : BMW
5 out of 5
11/15/2023
Very Profession workmanship. Great service.
Diane R.
Vehicle Make : Subaru
5 out of 5
10/28/2023
Jesus and Shaylee kept me informed and were very kind. Was impressed that car was ready before the weekend, thus saving rental car fees. 100% satisfied.
Sebastian C.
Vehicle Make : Subaru
5 out of 5
10/27/2023
great!!!
**** S.
Vehicle Make : Mercedes-Benz
5 out of 5
10/18/2023
Great job again, Angel did a great job as well as the whole staff. Thanks
Clelia S.
Vehicle Make : Ford
5 out of 5
9/14/2023
Very happy with my repair
Carolyn Z.
Vehicle Make : Subaru
5 out of 5
8/26/2023
Repair and pickup of car was done efficiently and quickly. Staff at Franks was friendly and handled everything that was asked. I would recommend them to my friends. In fact I did to another Subaru owner.
Kathy W.
Vehicle Make : Mazda
5 out of 5
8/10/2023
Angel was amazing! Communication regarding car repair progress could not have been any better. He and everyone I dealt with were were very professional and friendly.
Vivian S.
Vehicle Make : Mercedes-Benz
5 out of 5
7/19/2023
Quality workmanship and excellent customer service.
Jennifer K.
Vehicle Make : Subaru
5 out of 5
7/4/2023
Repairs were done well and in a timely fashion.
Jung (connie).
Vehicle Make : Subaru
5 out of 5
5/22/2023
Appreciated the daily updates
Kelley C.
Vehicle Make : Subaru
1 out of 5
5/12/2023
The quality of paint is terrible. There are visible paint bubbles in the new door, along with a striated texture. There is also a stain/residue on the rear seats that is not easily removed. The steering wheel was sliced by a tool that has left a rough texture that is noticeable to the touch. The blind spot indicator sensors and rear-cross check sensors were not connected, which means two major safety features are not longer available to me. I tried to schedule an appointment with the dealer to get the sensors activated, but they are unable to assist, as this is a Collision Shop issue, adding more to the overall frustration and dissatisfaction.

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