Body Shop

Real Reviews From Verified Customers

Carolyn Z.
Vehicle Make : Subaru
5 out of 5
8/26/2023
Repair and pickup of car was done efficiently and quickly. Staff at Franks was friendly and handled everything that was asked. I would recommend them to my friends. In fact I did to another Subaru owner.
Kathy W.
Vehicle Make : Mazda
5 out of 5
8/10/2023
Angel was amazing! Communication regarding car repair progress could not have been any better. He and everyone I dealt with were were very professional and friendly.
Vivian S.
Vehicle Make : Mercedes-Benz
5 out of 5
7/19/2023
Quality workmanship and excellent customer service.
Jennifer K.
Vehicle Make : Subaru
5 out of 5
7/4/2023
Repairs were done well and in a timely fashion.
Jung (connie).
Vehicle Make : Subaru
5 out of 5
5/22/2023
Appreciated the daily updates
Kelley C.
Vehicle Make : Subaru
1 out of 5
5/12/2023
The quality of paint is terrible. There are visible paint bubbles in the new door, along with a striated texture. There is also a stain/residue on the rear seats that is not easily removed. The steering wheel was sliced by a tool that has left a rough texture that is noticeable to the touch. The blind spot indicator sensors and rear-cross check sensors were not connected, which means two major safety features are not longer available to me. I tried to schedule an appointment with the dealer to get the sensors activated, but they are unable to assist, as this is a Collision Shop issue, adding more to the overall frustration and dissatisfaction.
Paula C.
Vehicle Make : Mercedes-Benz
5 out of 5
5/7/2023
Everyone was very helpful and did a great job!
**** H.
Vehicle Make : Subaru
1 out of 5
2/3/2023
The car has been in 3 times and still isn't fixed correctly. In addition there is now a delay on a part that was installed incorrectly that wont be available April. I took my car to the place that I thought would do the best job and am seriously disappointed. At yhis point I have no recourse other than to try and get my insurance to have the car repaired correctly somewhere else? Perhaps the owner of Irvine Subaru, where I bought the car can help with this somehow.
Robi C.
Vehicle Make : BMW
5 out of 5
12/20/2022
My car looks great. It was a long wait to get it done, but I am pleased with the result.
Sally P.
Vehicle Make : Ford
5 out of 5
12/19/2022
Wonderful people, car looks great, where the damage was looks brand new. Thank you so much all of you. I will definitely give you great reviews to anyone that needs work done.
Michael A.
Vehicle Make : Subaru
5 out of 5
10/17/2022
Professional, honest, polite staff, fair price, timely repair, and excellent repair!
Phillip G.
Vehicle Make : Lexus
5 out of 5
10/15/2022
They were very friendly, helpful, efficient and did excellent work.
Steven F.
Vehicle Make : Toyota
4 out of 5
9/4/2022
Great service and car was repaired to look like new.
Vivian S.
Vehicle Make : Mercedes-Benz
5 out of 5
9/2/2022
Pleasant, thorough, kept informed and provided a beautiful body work repair. Thank you Angel and staff.
Denise W.
Vehicle Make : GMC
5 out of 5
8/28/2022
Staff is kind and informative. Did a great job!
Karen S.
Vehicle Make : BMW
5 out of 5
7/14/2022
Amazing service by Angel and Manny. Thank you for your exceptional service in providing me with up to date information. You are both professional and dedicated to customer service. It was a pleasure to work with you both.
Chad B..
Vehicle Make : Toyota
5 out of 5
7/10/2022
Great job
James M.
Vehicle Make : Subaru
5 out of 5
6/24/2022
My expectations were set and updated in terms of the delivery, and the whole experience was easy, and the job was well done!
Terrence S.
Vehicle Make : Toyota
5 out of 5
6/19/2022
Great service thank you
Cornelia W.
Vehicle Make : Kia
5 out of 5
6/5/2022
great customer service.

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