I really appreciate the attention to detail. WAC always goes far above and beyond expectation. I mean, the car is cleaner now than it is after I take it TO THE CLEANER. Thanks, y'all.
I always have an amazing experience at Western auto crafters. They keep me updated and informed about the repair process. The work I got there and have gotten in the past is excellent.
What a wonderful team and company! Thank you for everything!
I really appreciate the service and attention I received from western auto crafters. Marco’s attention to all the details of the repairs of my mini Cooper was outstanding. Marcos personal attention really made me feel confident knowing that he would take care of everything and return my car in perfect shape which it was Not only repaired but the car was clean, washed & waxed and returned to me in great condition. During the repair period I received email updates which were very helpful as I could then plan my work week I know exactly when my car was going to be finished And ready for pick up.Thank you Marco your staff at Western Auto Crafters
I cannot express enough how HAPPY I am with the service that was provided to me here! This shop was recommended to me by USAA after my leased vehicle was hit by another car. I didn't expect much walking in, but was taken aback at how nice the facility was - easily the nicest body shop I've ever been to.
Though the accident was minor, I was worried about how difficult the process would be in getting the damages repaired since this is my first time ever being in this kind of situation. Western Auto Crafters, USAA and Enterprise worked seamlessly together to ensure this process was stress-free and as smooth as possible. I was texted updates on my vehicle every step of the way and they even finished my vehicle 2 days before they predicted.
When I went in to pick-up my vehicle, I walked straight by my car because I didn't believe it was mine. I almost cried because that is how AMAZING of a job they did. My car looked better than before the accident and looked brand new! They even went as far as to detail my interior; I don't know if that's a standard procedure at any shop, but I certainly didn't expect it! I honestly don't have enough words to express my gratitude for the service I received.
I hope I don't have to come back considering this shop only works on vehicles involved in accidents, but if I do need a place to go it'll be this shop without hesitation.
Thank you, thank you, thank you for everything you guys did!!!
Vehicle Make : MERCEDES-BENZ
Wonderful staff, excellent job, will recommend to others!!
Western Auto Crafters has once again gone beyond my expectations for the repairs on my vehicle!!! A professional and on time work! I became a customer from the first time and would not trust or go to any other shop!!! Thank you Marko and the Western Auto Crafters Team.
Vehicle Make : Mini Cooper
Your staff Marco and they’re beautiful friendly girls in the office always make my visits to your facility absolutely the best. The care and maintenance and the finish work for my mini Cooper is extraordinary I have in the past recommended western auto crafters to friends for their body work needs I will be forever grateful to Marco and his staff for the kind attention to my automobile that I love very much and trust you guys with its care and maintenance.Thank you very much
Vehicle Make : Volkswagen
Marco, Kenya and Sandra...oh, and Eric are truly amazing business persons. From the moment you walk through the door until the time your car’s ready, they make you feel welcome and that you’re the only customer there is.
Both times I’ve had them work on my car(s), Western has gone above and beyond customer service. The repairs are flawless and they even return your rental car to the nearby Enterprise! Wow!! Really???
Marco and has s team are STARS!
I know everyone did their best and am grateful. Drives like new. Best to all.
A+ work, extremely satisfied.
Marlo is the best and I am so grateful for everything!!
Fast repair, great service.
Vehicle Make : Mini Cooper
Yes western auto crafters I am very very please with the efficient kind generous service I received while my car was being repaired I’m very happy with the results My beautiful volcanic orange mini Cooper came back to me beautifully finished clean shiny better than ever I really appreciate the customer service which was outstanding I am extremely happy that I brought my car to be Repaired At Western auto crafters.thank you very much for your kindness and great customer service. This is the second time I’ve had the pleasure of dealing with Western auto crafters both times they have been outstanding in their customer service efficient upbdates and timely repairs.
Marko & his team always go above & beyond in repair service & top notch customer care.
I’m a first time buyer, I was very upset with the Incident, but You guys left my car like new! You went above and beyond with the job and the service. My car was left so clean! I think you guys even added gas to it! I was so happy to get my car back especially In the condition it was in! Thank you so much!! I arwally appreciate it!!!!
You all did an amazing job on my car! The entire team was helpful and made sure that I was 100% taken care of as well as my car looking the best it's looked in 5 years. Thank you, Marko and his team.
Amazing team and thankful everything was in great hands.
They made my car look as good as new!!