Body Shop

Real Reviews From Verified Customers

Meisam Z.
Vehicle Make : Ford
5 out of 5
3/17/2024
It was perfect, Thank you so much.
Glynn S.
Vehicle Make : Porsche
5 out of 5
3/16/2024
Excellent service. Our Porsche was promised in 5-7 days. We got it back in 4 working days. All the people we dealt with were friendly, informative, and professional. Would recommend this auto body repair shop to anyone especially Porsche Long Beach.
Melanie C.
Vehicle Make : Hyundai
5 out of 5
3/5/2024
Clay and Angie were AMAZING to work with. They made the whole experience easy and pleasant. They were informative, considerate, knowledgeable, and responsive. I will ALWAYS come to Craftsman Collision in the future. I have already told a few friends as well!
Deborah T.
Vehicle Make : Mercedes-Benz
5 out of 5
3/3/2024
A smooth experience, beginning with the first phone call. Receptionist Angie was friendly and very knowledgeable, Claudia **** was excellent to work with and kept us informed, the technicians that worked on the car are true professionals and did a beautiful job. We could not be happier. Will never use another body shop other than Craftsman Collision USA.
Maria L.
Vehicle Make : Toyota
5 out of 5
2/26/2024
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Jose L.
Vehicle Make : Jeep
5 out of 5
2/15/2024
The job was done professionally as always :D
Michelle Y.
Vehicle Make : Honda
5 out of 5
1/28/2024
Work was on time as promised. You did a good job of keeping me informed. The car is as good as new.
**** B.
Vehicle Make : Subaru
5 out of 5
12/31/2023
Competent, thorough, and consciencious throughout. Greatly appreciated at a challenging time.
Theresa F.
Vehicle Make : Toyota
4 out of 5
12/28/2023
I was happy that the communication was quick and complete. After the bumper polish my bumper looked better than my car. The back tail light fit and works great which is a good accomplishment since I have an older car.
Eileen W.
Vehicle Make : Mazda
1 out of 5
12/18/2023
They were unable to perform repairs because the insurance company decided to make the vehicle a total loss rather than fix the car. They did put my car back together so that I could drive it as the damage was only cosmetic body damage. That they did well.
Carolina Y.
Vehicle Make : Toyota
2 out of 5
12/7/2023
Lack of communication. Was given updates for the whole Repair. When the day of came around they told me it was going to be another week. Another date was given and the car was ready almost at closing time. They had my car for almost three weeks.
Robert N.
Vehicle Make : Toyota
5 out of 5
11/30/2023
I Couldn't Be Happier, Your Team, Are So Professional. Your Office Workers Are So Courteous And Knowledgeable. Your Company Will Always Be My First Choice And My First Company I'll Tell My Friends About. Thanks, Bob Newman
Grenisha T.
Vehicle Make : Chevrolet
2 out of 5
11/4/2023
I asked for initial estimate and a person I was handling my case says she can give me that.
Iliana R.
Vehicle Make : Honda
5 out of 5
10/20/2023
I’m so happy and I got my car on time and I like the job in the working people very nice and I’m so happy I’m so happy to the reception lady in G Angie thank you so much
Andre E.
Vehicle Make : Chevrolet
5 out of 5
10/12/2023
The staff were very professional and communicative. The work done was top notch. Thank you again.
Paula D.
Vehicle Make : Mercedes-Benz
5 out of 5
9/24/2023
My previous experience made the decision to recommend this facility to complete my new collision repair. Thank you so much for all your efficient & courteous service.
Carlos V.
Vehicle Make : Jeep
5 out of 5
9/24/2023
Keep up the great work
Teresa S.
Vehicle Make : Subaru
5 out of 5
9/1/2023
Oh thank you for everything do you guys do good work
Gavyn R.
Vehicle Make : GMC
1 out of 5
8/18/2023
Very unhappy with my truck does not drive how it did prior to the accident! My alignment is still off after bringing it back to you guys and you said you fixed it! My check engine light came on having something to do with the grille shutters and it is driving very rough now!!
Daniel O.
Vehicle Make : Subaru
4 out of 5
8/2/2023
Courteous, professional, no hidden agendas. Definitely my new go-to body shop!

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