Fully explained the repair process, fast, good value, constantly informed on the repair process and the end result was excellent!
Everyone was very nice. I like the rental car pick up and then just leave it there.
Fast and prompt service. Everyone that I encountered was very friendly and thorough in explaining what would happen to my vehicle as well as updating me throughout the process. The wash at the end when I got my car back was great too as I had been too busy lately to do it myself. Thanks a bunch everything was great!
Only downside was my gas tank was completely empty with the fuel light on. I barely made it to a gas station. I never let my tank go below a quarter before I refuel.
Extremely pleased with the updates and the timely manner of completion
Thank you so much
Both the customer service and the auto body work was impressive and highly professional. Curtis also spent a lot of extra time to make sure he answered all of my questions. Fantastic experience!
Everyone was very helpful and professional. I would recommend Fix Auto.
Curtis did a great job communicating. I've been to fix a number of times and they always do a great job.
A very well organized front staff and an experienced and safe shuttle driver. Very pleased with the whole process. JA/
Friendly and efficient service. Appreciate everyone’s help.
Thanks guys for fixing my car
Great people, great work, I am totally satisfied and will have any future work done by this Company.
I don’t think it’s in the best interest of the customer to contact them at 4:25pm on a Friday to let them know that their vehicle is ready for pick up. I believe there could have been a call made earlier. If I hadn’t been in the area, I would have been charged another couple of more days of rental car expense.
Also, after I picked up my car, there was rattles in the vehicle which I thought were coming from the car doors. But as it turns out, the rattles were located in the area under the steering wheel and the area above the passagers’ feet. We found a screw for the driver side, and screwed it back in under the steering wheel. That seems to have taken care of that rattle. The rattle on the passenger side is still there. I called within minutes of picking up my vehicle and left a message stating that there was a bad rattle. No one called me back to follow up. The interior of my car was not how I left it. The seats were down and stuff was piled into a grocery bag and tied.
Thanks a million for a job well done!
Curtis was super informative and provided great timely service.
Excellent work. Great relationship with insurance company. Everything was as it should have been.
I appreciated your friendly staff, the email updates and phone calls through the process. I am pleased with how well the work was done. Thank you, to all who helped. Thank you!