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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 372 reviews 76%
4 star 77 reviews 16%
3 star 10 reviews 2%
2 star 14 reviews 3%
1 star 16 reviews 3%
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(All Vehicle Makes)
PABLO H.
Vehicle Make : HONDA
5 out of 5
12/21/2019
Everyone who helped us was so friendly . We always recommend your business to everyone.
TERRI P.
Vehicle Make : Hyundai
4 out of 5
12/19/2019
I’ve had my car in their shop twice and both times they did excellent work
Heather D.
Vehicle Make : MINI
5 out of 5
12/15/2019
Your reception team was knowledgeable and helpful with the check-in and rental arrangement and Curtis was very thorough in his communication and kept me up-to-date throughout the process.
LORNE L.
Vehicle Make : TOYOTA
4 out of 5
12/14/2019
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DAVID W.
Vehicle Make : HONDA
5 out of 5
12/14/2019
Competent and personable employees from Selena who wrote the estimate to all of the staff with whom I came in contact. They repaired my car ahead of schedule to accommodate my out of town travel needs. The repair work returned my vehicle back to like new condition. I definitely will recommend Henson’s Fix Auto in Escondido if someone asks for a body shop recommendation.
ROBERT R.
Vehicle Make : Jeep
4 out of 5
12/12/2019
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ARTURO C.
Vehicle Make : TOYOTA
5 out of 5
12/4/2019
Super friendly crew! Kept me updated on every step for my car. The job was perfectly done!
Jennifer M.
Vehicle Make : FORD
5 out of 5
12/3/2019
Curtis as well as everyone up front was amazing! I appreciate all of the communication that was given along the way. My car was with you for 30 days and I was kept well informed of the process. Your whole team went well above and beyond awesomeness!!! I appreciate everything and will recommend friends and family. Thank you so much!!!
Lori B.
Vehicle Make : NISSAN
4 out of 5
12/3/2019
I haven’t had a car accident in 30 years and I was expecting a real hassle getting it back on the road but Sabrina and the rest of the team at Fix Auto made it an awesome experience. I really can’t say enough about the way they handled my repairs and it was finished right on time. Thank you Fix Auto.
ELIZABETH U.
Vehicle Make : CHEVROLET
5 out of 5
11/26/2019
Fix Auto Escondido has consistently provided exceptional care and service to all our vehicles when in need. We wouldn’t consider any other repair facility. They’re that good!
Nathan D.
Vehicle Make : HONDA
5 out of 5
11/26/2019
Fox auto was extremely good at communicating each step of the process with me.
Juan H.
Vehicle Make : NISSAN
5 out of 5
11/22/2019
No matter who you speak to, you always get a wonderful service. Thank you!
Jorge Z.
Vehicle Make : HONDA
5 out of 5
11/21/2019
My experience with this shop was amazing! I will be recommending this shop to my friends and family. Everyone was friendly, professional, and communicated well with the progress of my vehicle.
IAN L.
Vehicle Make : FORD
5 out of 5
11/16/2019
Staff was very friendly and helpful. I appreciated being kept up to date during the entire process. My truck looks great. I'm very happy with my experience with your company.
JAMES C.
Vehicle Make : KIA
5 out of 5
11/16/2019
I appreciate the way that I was kept up to date on the repair and that it was done before expected
CHRISTA M.
Vehicle Make : SUBARU
5 out of 5
11/16/2019
Great staff, efficient process and fine finished process.
ABRAHAM P.
Vehicle Make : NISSAN
5 out of 5
11/14/2019
Keep the customer updated on the process is really assuring. I was able to keep up with the process at any time.
JOHN W.
Vehicle Make : FORD
5 out of 5
11/7/2019
Looks good. Plenty of updates even though it took longer than expected. Nice car wash at the end.
MARYBELLE P.
Vehicle Make : LEXUS
5 out of 5
11/7/2019
Great service!
Timothy G.
Vehicle Make : NISSAN
4 out of 5
11/2/2019
Suzanne via Lobos was very helpful and a Fox ???? Curtis was very helpful with explaining what was wrong and how they were going to repair it. They seem to have a good working relationship with my insurance carrier... I’d say it’s all good but that would hex my car and it would break down tomorrow Sincerely Tim G & Nox the wonder dog

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