Took 26 days instead of 6 days shop employees were bery rude.geico was not happy with actions or lack of.
There is a sticky surface left on my car upon pickup. The total repair time was longer than normal, as the insurance company only paid for one week but the total repair time was more than 17 days, which left me rePo
Thanks for the good team work take care.
had to deal with numerous delays on the completion date everyday for a week
The collision team did a wonderful job repairing my car. The team was very professional and organized. They did an amazing job with keeping me updated and my car repaired in a timely manner. Thank You so much!
Well organized system great customer service and kept me informed of progress via txt messages
Much appreciation to Jon Frank for rushing the completion, ie car wash in order for me to pickup my car on my schedule
Could have checked tire air pressure. Otherwise all good
Right front wheel needed to be replaced after the car was returned. The car pulls to the right apparently knocked out of alignment when pushed against the curb. The bottom of the drivers door needs to be buffed out where the paint has collected in a clump. Sound proof lining underneath the left front fender was left unsecured and hanging. There was very little follow up and quality control.
I brought my Kia in to be fixed. The door was closing worse than after the accident when I picked it up. It’s been an entire week. It’s still there.
Everyone that I spoke with was very professional & helpful. Thank you.
The mechanic who worked on my car was very informative, he let me know everything that was going on with my car.
I received a text thanking me for picking up my car but I haven't done so because I have not been notified that it's ready. I called to get information about this and there were no service advisors available. It would be nice to have accurate and up to date information.
Excellent service from start to finish. Your attention to detail is greatly appreciated. Good work.
Great work and very nice people. The experience was as easy as it could’ve been!
She looks amazing. It's just amazing to see my car again. It felt like I just resigned the papers and it was her first day off the lot.
Excellent work on my dodge truck. I will tell other about your outstanding setvice.
Vehicle Make : Volkswagen
Someone left the headlights on and ran down the battery. Not happy.
Completion took 2 weeks longer than was initially relayed.
The experience was helped by the lack of crowding at the times I brought the car in and collected it. Your staff was quite helpful and I think the text updates on progress are a great idea. I’m smiling as I write this.