Great work! Friendly and professional customer service.
Vehicle Make : Volkswagen
Jamie was wonderful, very informative, kept me posted every day and she went beyond the saying customer service". I give Jamie a million times great person to represent Caliber Collision!????????
Calibur should award Jamie with a bonus!????????
Jeff and the folks at Caliber Collision kept me abreast of my repair status.
Great job! Very satisfied.
Repairs on my car look nice. My front license plate was lost by your staff, and all I was told was "It was dented anyway; you can get another one for $7." Now I spent my entire lunch hour plus longer in line getting a new plate when you guys shouldn't have lost my original plate in the first place and you should have incurred the cost since it was your fault.
Vehicle Make : Volkswagen
It was quick, convenient, and everyone was very nice.
Love the people there.
Not do happy with not getting total repairs.
When I got home and looked at my car the strip( bump guard) has several places on it - like small gouges) I took it back and was told - they didn't replace the strip - they just put on the old one. That makes me wonder - why fix the entire side of a car and not fix part of it?
The same thing happenened about a month ago with another car we took there. The hood probably should have been replaced, but they didn't. We took it back because the hood was not fitting and vibrating badly. They adjusted it and it was better.
Isn't the idea of car repair, getting all the car back completely restored - repaired - or where it was before the collision?
Unhappy- L Baird
Carlos was Awesome, very nice and professional.
Jamie and everyone were totally awesome. Really an amazing, customer focused experience. Thanks
LOVE MGR CARLOS & HIS WONDERFUL STAFF. HIGHLY SKILLED, KNOWLEDGEABLE, GENUINELY NICE PEOPLE. I WILL NEVER BRING MY VEHICLE ANYWHERE ELSE. CALIBER HAS MY LOYALTY. THEY ARE ABSOLUTELY THE BEST!!! I'M SO GRATEFUL FOR ALL THEY HAVE DONE FOR ME.
My car looks fantastic! Excellent job and the repair was completed ahead of schedule. I'm very pleased with the results. Thanks again!
Was a tough hail project. Carlos did a great job of managing end to end. Very accommodating. Will trust Caliber for future business. (Hopefully not anytime soon :-)
Thanks. Todd Brooks.
Fantastic service, right on time completion estimate, and Carlos was great! Thank you so much for getting me ready for my road trip!
Very appreciative of Carlos keeping us updated on the status! And a blessing was a clean car!
Incident happened on Friday of last week brought it in Monday morning by Wednesday it was done! It was my first experience at Caliber in Temple Texas! I was completely satisfied by the service prompt excellent I was very pleased !!
Thank you for all of your hard work and being so thoughtful! The text messages were wonderful because you kept me updated on my car without interfering with my day. I thought that was genius actually but wasn't sure if I should text back or not lol. Having the all in one stop shop was fantastic too! Caliber Collision, Enterprise and Geico in one place made it super quick and easy in a not so pleasant situation, so Thank you again!
Thanks, look forward to doing business with you in the very near future.
This is our second time here and both times the job was done perfect and in timely matter. The staff was very friendly and personable. Would return again and recommend to others
Great customer service and completed in timely manner, thankyou!
Fast and professional job, with friendly and helpful staff.