I tried to contact you earlier today but you were already closed. There is damage to the back driver side. That was not there when vehicle was brought in. I will call you Monday 1/16/17 thank you..
Very fast and friendly people. Always being informed. Car was done before the promised date.
Great job!!! Super happy!!!
Well done guys, car looks great!!!!
Service King was great. Releasing my car over to them was easy and I was consistently updated and contacted when my car was ready a day early. Amazing service.
Kim and Patty are extremely professional. Excellent work done!
Incredible customer service. The care and attention to detail given to my vehicle has earned my trust. I will definitely tell my friends on how great my experience was with Kim and service king.service king will always be my first choice if I need to have any type of collision repair.
Service King did an excellent repair, looks like new.
Everything looked fantastic and was done two weeks ahead of schedule. The speed and responsiveness from all of the staff was a very good surprise. You have my business in the future that is for sure.
I have had the unfortunate history this year of being in three traffic collisions each and everyone I was at a complete stop two of them the other people ran bread lights the third one came off the freeway on ramp across three lanes and T-bones me I am more than satisfied with service king amazing service continued communication and updates and more importantly the service was beyond outstanding. Forgive me for getting the name however on Spring Valley location the service writer the young lady who injured her leg and your front desk person Autumn make your company what it is in addition to those behind the scenes thank you so much
Kyla was great. She kept us informed throughout the entire process.. Car looks amazing.
A bad situation turned out to be a positive experience thanks to Kim. She was very friendly, more than helpful, and went the extra mile to keep me informed of the process. Besides the repairs looking good, I would recommend Service King because of their Customer thanks to Kim!!
Simon and Amber were wonderful! Service was excellent. I'm very happy with the customer service and the repairs. Thank you, it was a pleasure!????
Fast and excellent service. Everything was taken care of quickly to get my vehicle in for service and even was able to get it repaired within the same day.
David was great! Kept us up to date and repairs were done right.
Vehicle Make : Volkswagen
Great communication and very friendly staff! Thanks for everything
Autumn and Dave were a pleasure to work with!
David Zilly kept me up to date and the receptionist we're both terrific Happy Holiday
IWork was completed when stated; and, although I haven't taken a hard look at the repair, on the surface it looks pretty good.
Door not fixed remote do sent work key lock worksse sometimes
Great customer service. Quality work. Kim was awesome. Whoever washed my car did a great job. Great front desk.
Wonderful experience from beginning to end
Kyla was wonder she was sweet and informative she answered all my questions before I could ask them! Really wonderful experience! First time I have ever had to deal with anything like this and she made this experience way easier and the ladies in the front were also so sweet and kind! Wonderful experience I however hope I'll never have to come back, but if i do I know they will take care of me!
David was such a pleasure to work with. Will definitely recommend to my friends if they need car repair done.
Thanks for taking care of my care as a whole and going the extra mile by offering the PDR! Kim also stay a few minutes after closing to ensure I was able to get my car that night. Thanks so much!
Customer service excellent. Every employee very helpful. Thank you
I really enjoyed working with this company. They kept me apprised of the status of my car through texts that made me smile. The staff was thorough and took good care of my car and my questions. Thank you Service King. I would return for future services.
"Update: Your Kia is happy here! Because we are taking good care of it until it comes home..."
"Update: Your Kia is all fixed and ready to come home!"
Irwin was great. Thank you for making this an easy transition
Simon was very professional, polite, & knowledgeable. I had a great experience.
text status first class
Very excellent job very pleased with it
Kim was wonderful
The repairs were excellent
Kayla Salcedo was wonderful. She kept me posted every step of the way. My car looks like new!
ServiceKing was very helpful and responsive when I presented the damages. Overall very satisfied and overly appreciative of all their help. Thank you
Thanks for the weekly updates and for completing the repair several days ahead of scheduled. The repair done looks awesome and clean. Thanks for the hardwork and excellent service.
EXCELLENT SERVICE. THANK YOU
Overall I was very pleased with the service provided.
The service, care, and attention to needs and concerns was impeccable!
I am very satisfied with the repair work, but the car wash was not good. I need to go to the car wash because it looked like it was cleaned with a dirty rag. Customer service was excellent.
Excellent customer service! David took care of my car and I am very happy and very satisfied with the results. Great job guys!
Irv went above and beyond to help me with my vehicle. Very satisfied with the customer service that Irv provided.
More than happy with service and all the help Irv gave me. Also very much thanks to the ladies up front that helped me with hotels and rental car. Truly appreciated. Thanks.
The staff starting from front desk, to the person in charge of my car, all the way to the mechanics & techs have been absolutely amazing. I am so glad I chose Service Kings to do the repairs on my car. My car was fixed at a timely fashion & I couldn't have asked for a better team. Thank you so very much Service King on Badura Ave!!
My service advisor was amazing! He was the best part of my experience.
Caring on time personal ,beautiful workmanship
Irv was awesome. Repairs were completed on-time and in professional manner.
Kyla is a Wonderful person. She is very helpful.
Vehicle Make : Range Rover
Done before schedule
No complaints at all! Car was fixed faster then expected and I was kept up to date on all the repairs. Keep up the good work!
Kila was great, informative and polite, as were all the employees I had encountered at the Service King on Badura Ave. Thank you to All!
All of the people I have come into contact with are completely professional and personable. The completed work is superb and I have now recommended Service King to all of my friends.
Great service and communication. Worked ahead of schedule, friendly and personable staff!
I am satisfied in Awrvixe King's role in this inspection initiated by my insurance company, Geico, but in all honesty, I exclusively had contact with Geico but for waking in the door at drop off, and picking up the car, I had very little interaction with your reps at the front desk. They were very pleasant. I wouldn't answer no, but my very limited contact with them was pleasant
Vehicle Make : Mini Cooper
All staff were very professional. I appreciated the text keeping me informed of the progress. It is undetectable that the car was in an accident. Thank you!!
Awesome service! Kyla was the best. She made sure I was kept update with the Maintanace.
The car looks great. I only have one complaint and I would like it fixed so I can give you all 10's and yes'. The inside of the gas door looks horrible. There is some kind of stuff inside there and it's gritty and rough and it's all over the place. It looks disgusting and feels rough and dirty. It was immaculate inside that area prior to the accident and I'd like it cleaned up so I can give great feedback and feel confident in my rating. Otherwise everyone was very helpful and great and professional. The car looks fantastic cosmetically and it was a pleasant experience.
Very accomodating..kept me updated at every turn..the car looked better than it did before the accident
Great job and would recommend you to everyone! Thank you!
My car was completed before the expected finish date. The experience with Service King was excellent. Hopefully, I won't be needing any further body work done on my vehicle due to an accident, but should the need arise, I will definitely be taking it to Service King. Everything about the customer service experience was excellent! Thank you for running an exceptional business!
Irv was a consummate professional, he was very courteous and kept me informed of the repair progress. I would recommend your facility to anyone I know that needs repairs to their vehicle. Thank you for a job well done.
Very professional and easy to deal especially the one who did the estimate of my car he explain it all to me I forgot his name he is litle skinny ... Sorry my friend but he is very nice and customer friendly. I will definitely comeback and recommend your shop to all my friends and relatives. Just alittle comment to the lady on the front desk smile and be nice.
Friendly, professional and everything was done in a timely manner;) great service all around.
Friendly staff and appreciated the updates via text. Car looks great - thank you!!!!!!
Air Conditioning does not work. Need to bring it back and have repaired immediately.
My specific service person was amazing. His name was Carl.
Very helpful and workmanship is very good along with customer service
And keeping the customer notified on status is great.
Thank for quick and excellent job done on my jerp
A job will done...fastest..prompt...efficient with service.. as a repair service and giving information with detail for detail about my "baby" My Kia 2015 on my cell phone. Service King,
Stands out. Thank you so much. Felt very comfortable about how your team made it possible for me not to worry.
Your team with enterprise rental and due to the service you made it happen..picking up my car and delivwr the rental and back to my car home...you guys are Fantastical. And that young lady Kyla Salcido treated me feel special and very caring about your business..with Service King, made me feel more confidently safe. Thank you and God Bless.
Yes, i would come back to you and your team.
Vehicle Make : Volkswagen
Great job, Love the valet service
Awesome experience from beginning to end. I have to say after being in a car accident, it was nice to put my car in Service Kings hands and not worry about anything. I was informed the whole way through the process and the final outcome is perfection. My car looks brand new. Thank you.
Service king so fast service and nice repair I like it a lot.
Excellent customer service, as a customer I felt appreciated, important, I don't regret choosing you guys (King Service) over "Gerber Colision and glass".. they showed no interest, lack of Customer Service and professionalism.
I want to thank Kyla for her genuine interest and courteous attitude, and for keeping me updated during the repair of my vehicle.
I won't hesitate to refer you guys with my friends and family.
Thanks again! ????
Outstanding in every facet
Well Done !!!
You all did a very excellent work. Thank you very much.
Great service and very helpful. Kept us well informed.
Kyla is wonderful. She answered all of our questions and made the process very easy. She made our experience with your company great. Thank you.
You have a great team. Many thanks to Mary Lou for keeping us informed every step of the way.
Service king did a very good job on my Nissan you guys are very professional thanks again
Irwin Paraiso set the example for all to try and emulate when it comes to providing first rate customer support and service.
Kyla was absolutely perfect. Marie followed up and was very nice. The whole experience was amazing. My car looks new. Thanks to your entire team.
Irv was very kind and professional. Service was very good.
Made me feel at ease in the middle of all the frustrations that come with being in a car accident. I definitely recommend this place. Fast and excellent customer service.
Marilou, Autumn, and the other female (sorry forgot her name but picked car up from her) were great
My repair looks perfect. They gave me my car back clean. Everyone
that helped me was very nice and helpful. I would highly recommend
Sevice King. I love the updates by text they were very helpful.
Our vehicle is beautiful!! Thanks for a job well done
Service king was very professional and got the job done right. I was very satisfied with the job they did to my x5. I would go back to them and recommend friends to go with them. Thanks Service King.
Kim did great, she kept me informed and I got my car back early!
I am very happy with the service Kim provided to us. Kim apparently knows her job. I believe she is a great asset to Service King. I also appreciate the text updating me on the status of my vehicle.
Everything was good. I didn't read fine print on money order or credit card. I brought cash. So I had to leave the shop and go to bank. Don't really understand why no cash. But other than the money the service was great.
Excellent work and excellent communication from Kim.
For lack of a better word, please do not be a smarta** with future customers. It can really rub people the wrong way.
Kyla did a great job in assisting me with the repairs. Very courteous, and friendly. Thank you!
Irv was professional and was very attentive.
Thank you for the great experience.
Fantastic Service Advisor
From start to delivery I was informed and my car looks like new and was returne to me cleaned
Excellent service form front to back.
Very surprised and disappointed.
Good work like true professional
I had to return to have a minor problem fixed. Other than that, everything was fine.
The experience with Service King was fantastic. Kimberly Sage is excellent. She explained everything completely and kept me updated every step of the way all with a positive and customer friendly attitude.
They kept me up to date with the completion of my vehicle. Thanks.
Servic King did an excellent job and were friendly and understanding. Access to the rental car so quickly was also a good experience. Thank you service King and Kyla for the great service. Our car looks and runs great. Thank you.
Kim was fantastic. Car looks great
Vehicle Make : Volkswagen
Total repair time took two weeks longer than estimated. Some of the reasons I was given as to why was because of my make and color of my car. I'm pretty sure those had not changed since the original estimate. When I did receive my car the back door which was replaced would not open. After that was fixed one of the knobs on my seat broke off. So in total it took probably about three times the original estimated time to fix my car. Due to poor work I will not be recommending this shop to anyone.
Was completed when promised! Very courteous and thorough! Thank you to my service advisor Mary Lou
I liked the text messages everyday
Kim was amazing. Made what could've been a huge pain so easy. Very impressed.
Beautiful Job done and Kim was exceptional
Joe was great his daily comments and updates we're very comforting the car looks great and I am very satisfied I will recommend you at any time to anyone who needs your service thank you
Extremely helpful and pleasant people to work with. Irv is a Great communicator .
Kyla Salcido and her supervisor Maria went so far above and beyond what was expected from a "body shop", I am amazed! I would recommend their service to everyone. Kyla was absolutely awesome from beginning to end of the whole process and just great to deal with!
They had my truck for a month,They tried three times to get the work done right and they never get it right .I gave up and I took my truck with a big disappointment a name like Service king doesn't work like this
And the bigger disappointment the general manager I believe his name is Chad was rude and he tryed to make me believe this work it's top-of-the-line
to prove my point I have pictures for every single time I visited service King.
the truck home and anybody look at it, it will say who did the work for you it was horrible ????
Vehicle Make : Volkswagen
Kim sage was great, made things super simple and car looks amazing
Kim is exceptional! 10/10
Vehicle Make : Volkswagen
Our experience was remarkable. We've lived a long life and had need for repairs over the years. Never have we had such a smooth, well communicated, rapid repair process. If I were to grade Kyla, I'd give her an A+. We couldn't be happier with our experience!!
Job well done! This is the second vehicle I've had repaired there, and both were beyond expectations!
You people out all very nice and do great work thank you
Vehicle Make : Volkswagen
Irv provided excellent customer service from beginning to end. Couldn't have asked for better, simply the best!
Vehicle Make : Volkswagen
Great job - very friendly service!
I would like to speak with someone from the corporate office the general manager Marie PREWITT was not careful or responsible for my vehicle under their 3 day care. When I arrived to pick up my vehicle my personal belongings were disbursed in my rear truck and missing items from the interior of the vehicle. My sport decals were removed and broken off from my rear bumper when washed without my consent. When I asked she said my cleaning crew is young in experience and they do the best they can. Well I'm very disappointed and very dissatisfied experience.
I am happy that the vehicle was done before anticipated date
The service Advisor, Irv, was very accommodating, explained to us everything we need to know, he is an asset to you and i will definitely recommend your services to others. Job well done,
Went over and above a special thanks to Richie for making the car drivable while I waited for an appointment date and Kimberly for an accurate estimate
Everything was fixed very fast and efficient
Everything was amazing. On time. Car looks great. Staff was friendly and the cherry on top was they cleaned inside and outside of my car. Top notch. You guys are amazing
Great service by Joe. I liked the updates about the progress. Just got it back today but, so far, very happy about the repairs. Thanks!
Great job! Thank you for everything ! I will recommend your shop repair to my friends and family ! Thank you to miss Kimberly Sage for her professionalism !
Kim did a great job. She was very Professional in always kept in contact with us. However there were things that were out of her control. The repair took twice as long as it should have.
Great customer service and repair work. Will refer them to everyone!
Your service was amazing and I will be recommending you to friends! Thank you for over delivering - you went above and beyond my expectations. Thanks to Joe!
The updates text were helpful thru the process and the patient with customer service that you are treated like a person and not just a number.
Even there's mix up with my appointment the service attendant make sure I'm taking care off this was awesome can take it away for a job well keep it up????
Vehicle Make : Mitsubishi
Great communication and updates on the status of my vehicle. Kimberly Sage was great!
Vehicle Make : Volkswagen
It was repaired professionally at quoted price and delivered on time as planned. The car was cleaned inside and out. I liked the daily update on the status on the progress of work that kept me out of second guessing of the outcome. This gave me warm feelings and kept me relaxed, not to mention the professionalism and friendliness of the Service Advisor. Thank you for a job well done.
Great communication. Thank you.
All of the representatives are very patient, knowledgeable and friendly. It made a traumatic experience easier to handle.
Bumper repair and paint beautiful-Kim was outstanding
Vehicle Make : Mitsubishi
The most important part of the visit was irv piraino his
Service 100 percent
Brought my car in the your body shop recommend by State Farm . While in your shop after completing repair the car was damaged I your shop. This service was unacceptable
Great job the car looks like new
From the moment I walked in to drop off the car to the moment I picked it up 4 days later it was easy. Front desk was on the **** and had everything ready and we're so nice@ Irving kept me up to date. Would recommend to all my friends!
Jeff was amazing always letting me know how things were moving alone ! Explaining what was happening,just the resurgence that everything would be ok !
Joe was extremely personable and showed he genuinely cared! So convenient to have Enterprise on location too.
the job was very well done but there was something it's not fixed but that's okay good job Joe satisfy.
Iwas treated unprofessionally. my car was returned to me still with issues that I was unaware of. I had to take it to my mechanic to evaluate the problem is that you said I had. I waited 17 days for a car that still had damage to it. I was never notified promptly when the car would be finished. I had to call several times to find out how long it would take to complete your work
Kim was Excellent she did an amazing job fixing my car but the most she was defending me from the insurance company even that wasn't her job she keep all the notes and details to help me with them Kim is very professional and amazing humanbeing thank you very much Kim
From dropping the car off, picking up the rental, and returning for the finished product, the process was seamless. Irv was great to work with. The regular texts were helpful to receive. They reinforced that progress was being made.
Looking forward to doing more business soon
Kim sage is an awesome employee. She is very thorough and her follow up is exceptional. The only issue I have is that the damage done to the area by the ignition was missed and unfortunately may not be repairable. The area was out of sight and not visible until the ignition was put back together. Kim is working with her dash repair person to see what can be done. I really appreciate Kim's professionalism and attention to detail. Thank you for all of your help, Kim! I will recommend you to anyone who needs the services provided by Service King. My car looks great!
I can not say anything negative about the service that I received. Great service and great timely repair.
I have never before experienced such excellent customer service and support in my past business with a collision repair service. Thank you to all who were involved with my car. I will definitely recommend you to friends and family.
I'm am very impressed with the quality of work as well as the professionalism of the staff. I was updated on his everything was going. Great job to everyone involved.
There was a guy named irv that works there and he was great. My car was done on Saturday and I came to pick it up and the battery was fully dead. I came back on Monday and he personally bought me a battery out of his own pocket and made me get in my car that day. Also my Ac was not working when I got my car back and I brought my car back right away and he fixed it and got me in my car that same day! I was satisfied just because of him because everything else was not pleasant.
It's perfect. My car looks brand new again.
I would recommend to my friends to have any body work done at service king. They stand by there repairs.
Excellent service. They kept me informed every 2 days about my 2017 car. KYLA was wonderful answered all my questions and the car came out wonderful
Kimberly Sage was extremely professional and really helped to put me at ease during the collision repair process. I will definitely recommend Service King to anyone needing body work in the future.
Joe was Great !! Informative and really good, yup very happy ????
I'm happy with The worknet they did on my car
Floor mat missing car was dirty on delivery missing spot not polished
Awesome customer service, Irv Piraino was great! Car looks good and like nothing happened. Thanks for being awesome!
My service advisor was IRV PIRAINO. He handled everything with top notch service. Very easy to work with, and made sure everything was completed according to plan. He is an asset to your company!
They were very professional Joseph was great
My car looked great after they returned it back to me. Looks like nothing ever happened to it!!
I was charged for work that was not done. And I have over spray on my A pilor.
Service was great thank you Joe Darragh service advisor your professionalism was well appreciated
Service King turned my unpleasant accident into a very satisfying and painless experience. The text updates were very much appreciated and the service on my vehicle was expedient and extremely professional! I would definitely recommend this company to everyone! Thank you!
Everyone is very nice and good with there's jobs Kim is a very good Person????????
Super nice and efficient company. Texting on the ongoing process was very nice! Thanks again!
Awesome job. It's been a pleasure. Thank you!
Service and repair quality were outstanding