I was there a year ago and was totally satisfied. But, this visit was so horrible. The guy who get my car was dishonest. Took more than 9 days to get my wheel back. Whenever I called him to check the status, he simply talk about payment. He insisted me to pay only in cash. He told me no credit, or debit card accepted, but finally, I paid by card. you can check the conversation it was over by phone(12-6-18 around 4 it 5 pm). In addition, though my insurance told me to pay only, deductavel, and when I told them about this, he calls someone and insist them not to pay for extra wheels(the manager also involved at this point)and forced me to pay extra $264. I have no idea about the deal behind the bar." Totally faced unethical and bellow standard service.????
Vehicle Make : Volkswagen
Andy was great! Had a wonderful experience. Couldnt thank you guys enough for the great repair on my vehicle.
Vehicle Make : Mercedes Benz
My experience was great with Service King. Andy took care of me in the most professional way possible and was very attempted of everything that was going on. Great job great customer service great people thank you.
Andrew went above and beyond to make sure my car was fixed right
Car is great only problem is that the steering wheel isn’t aligned straight, thanks for the good work otherwise
Vanessa kept me updated on repairs, also you returned my rental and cleaned my car. Thank you Service King
Andy and his team did a Great job! Car looked great when I pick it up and I love that it was washed by hand. Thank you guys!
Very satisfied with the repairs on my car.the car looks new.staff was helpful and super pleasant all the time.thank you so much for excellent job
Very great service and communication!!
Vehicle Make : Mercedes Benz
Jonathan was great! He over communicated with me throughout the week and he made the process as stress free as possible. He let me know what was happening to my car and he even texted me when it was finished. Marie was nice as well too and made sure everything was okay before I took my car back. Highly recommend the team at the Badura Avenue location in Las Vegas
Erika my service advisor was very accommodating, thorough in her explanation and i’m very satisfied with work done, this was my second time here and definitely will recommend to others.
I am extremely satisfied with your work,my car look the same as when I purchase it.Thank you!
I was impressed with how clean my car was when I picked it up thank you
Constant updates and car looks great
Jonathan is a great servi e advisor, he was very professional and always kept me updated on the progress of the repair, had a great experience thx. Jonathan
Jonathon was great. Professional, knowledgeable and kept me informed along the way! We’ve used service king in the past, always good service!
Thank you. Smooth and easy. Andy was a great guy
Thanks for an excellent repair, completed in a short time.
Andy was excellent and he kept me updated throughout the entire process! Thank you for a job well done!