Thank you cor taking great care of my car. It was perfect. Despite my impatience thank you so much for taking complete care of my investment.
Friendly staff, responsive and high levels of communication.
Vehicle Make : Volkswagen
Everything was fine!
Vehicle Make : Volkswagen
I was updated through every part of the process. Everyone was extremely nice and helpful, especially Wendie and Sharon.
Car looks beautiful. Fast turn around. Great service. As always. Thank you again.
Wendi was great to work with. She kept me updated and aware of the progress along the way.
Work completed was great! The front desk attendant was very rude, charged us a different deductible ($300 more), and does not represent your company with a positive attitude. Instead of fixing the problem, she was quick to pass it off as someone else’s mistake instead of taking ownership of her problem. We also observed her belittling other customers will waiting on our vehicle. The service advisor, Jessica, represents great customer service and had no problem remedying our problem of overpayment. This should be looked into so other customers will not be treated as we were by the front desk attendant.
Awesome customer service and Wendy Ingram kept me updated all along the way which it made it even better! And car looks like new again. I'm beyond satisfied with my experience.
They kept me up to date and kept the pressure on the insurance company, which had to be pushed along all the way.
I chose Abra in Olive Branch because my husband had his car serviced there before and he was impressed. So he told me to choose them to repair the damages. The young lady that checked me in and out was perfect example of great customer service. She didnt treat me like another dollar. She complimented how clean and nice my car smelled. That made me feel that if they recognized and appreciated how I took care of my car they will do the same. She was there when I picked up almost 3 weeks later. I love the text messages that kept me updated on the status of my repairs. I was so happy to have my car back and she understood. She offered to help me carry my thinks to my car. I am very bad with names but I believe it was Jennifer. Abra Olive Branch,MS is hands down the best auto body shop ever. I will recommend them and continue to do business with them whenever necessary.
What I expecince with abra was nothing less than perfect nice friendly professional and very informative. If I had it to do again I would have to say Abra auto and glass in Olive Branch MS and please ask for Wendie the one of their best.god sent.
I love everyone n everything they did for me
I just appreciate the daily updates. It cuts down on calls to the company everyday.
The bumper is off center, the headlight isn’t fully in the housing, and the fender alignment is off. I have to bring it back again.
Done quicker than promised! Thanks!
Quality of work was great
Great job everything looks perfect!!!