When I was first greeted at your shop, It was not a good experience. I almost left and went somewhere else but the car was not safe to drive and i had just been in a wreck and was mentally drained . I had already had this set up with my insurance co and Abra in advance before I got there . She Did not have me in the system for some reason. She did not want me to leave my car and she wanted me to make an appointment.She was even rude when it came to getting my rental car. When I was finally allowed to sign AN and leave my car everything went smoothly after that. Jesse the young man overseeing the repairs of my car was amazing. He kept me updated regularly. Car looks great.I would love to speak to somebody and tell them what happened. ****-****-xxxx
Vehicle Make : Land Rover
Sending a shout out to Jessie for keeping me updated on the status of my vehicle. Excellent experience. Great customer service.
Repair took longer than projected
A part was on backorder, when it arrived
repair went forward as expect
And Shonda was good letting me how things were going .
My car looks good again, great customer service!
They did a great job on my car and I couldn't find a better place to take my car and had it repaired and thanks for the hard work they did.
My second time allowing Abra Body Repair to repair my vehicle. They're work is unmatched and they keep you informed of the process from beginning to end!
The new trim that did not have to even be replaced is a different color from the rest the car. The dent was filled with body filler and “smoothed” , rather than popping the dent out. And now the edge that was flat is now rounded and shows all of this.
Your service was deeply appreciated. I have never had an Auto Body Shop that kept me so
Informed and work looked extremely great including another Abra (Covington Pike). My daughter said I would be pleased. Thank You.
I love the way the staff kept me informed daily of the progress done to my vehicle. Also the repair was outstanding
My car was fixed much faster than expected. It looks and drives great. I appreciated the step by step updates on the progress and thought it was a very smooth process.
I THANK ABRA SO MUCH WHEN I DROPPED MY CAR OFF THAT IT WAS IN GOOD HANDS AND THE STAFF WAS WONDERFUL WITH KEEPING ME INFORMED WILL DEFINITELY RECCOMEND THEM ABRA THANKS FOR ALL YOUR HARD WORK GLORY TO GOD THANKS AGAIN Staci H
Thank you for a job well done.
All went well. Looks great.
Ecery step they kept me informed , they are so polite , the service was wonderful and Thanks for being so supportive!
Amazing job and completed fast
Your team does great work!
I loved the updates. Thanks again.