I think everything was fine except communication.
When I was there both times, people could not have been nicer or more professional. but no communication during repair unless I initiated it and car was there for ten days.
Excellent work done on time at quoted price!
Awesome customer service!!
In addition to my insurance claim, I requested the rear bumper be repainted due to some scratches from a previous owner. The bumper look decent, but there are obvious imperfections in the brand new paint, including some debris in the paint and several scuff marks. Additionally, there is a silver paint spot on the leather of my driver’s side door. Not at all the quality I was expecting from an Audi certified repair center and will definitely NOT recommend to others.
Thank you for everything!
Communication was good throughout the process. Carrie was great to work with. If I have a need in the future, I will contact this company again. The only thing wrong (which I noticed after leaving the shop) is there is over spray of paint on my windshield.
I recently chose Peacock Collision to repair our Lexus. My experience with Peacock was "Top Shelf", The facility was very clean. The staff were very friendly and professional. Peacock kept me informed on a daily basis on the work progress. The car was completed on time, within quote and the work was excellent. I would use them again without hesitation
I commend you on your outstanding employee Carrie. Thank you!
Very nice and friendly. They repaired both my vehicles in a very timely fashion.
Good service, friendly and courteous staff. They were very good at keeping us informed during the repair process.
Some confusion regarding the automated emails on the status of repair & if my vehicle was ready for pick up or not.
Vehicle Make : Land Rover
Unbelievable. Simply the best customer service (Stacey), communication (texts) and end product! The price was absolutely fair and repairs were optimized to make for the best price possible. We will recommend your center 110%!! Thanks so much!!
Vehicle Make : Land Rover
Excellent service and staff
The team is outstanding and even made getting a rental car so easy! Thanks to all!!
You guys did a great job!!! "Precious" looks fantastic and you guys made this precious very painless compared to what I have seen from other people's experience with other places. THANK YOU!!
complete satisfaction, excellent service, extremely friendly
Did a great job. Every one was very helpful
Got my car back in less than 24 hours. Cant ask for any better service. Will recommend to all my friends.
This was my first experience with NRAM, I must say I was very Impress! Good Job!!