Selman Collision Center

I was kept informed about the status of my repairs. I liked this. Everyone was very nice. Thank you

Thanks Bob for your help, even though it was delayed but repair looks great and we don't have any issue so far.

The only issue, as I stated after picking up the car was that some one tracked some sort of adhesive on to the drivers side carpet, but I used a cleaner to clean it up. Everything is good now. The paper they put down was pushed away from protecting the carpet.

The team is well synced. Everyone did an awesome job in their role. Thank you.

It was finished early than expected. Thank you.

great work

repairs excellent. Took longer than expected. Is it possible to take the car when parts have arrived?

Kept me up to date

I was very satisfied with your service,of repairing my car. I was very disappointed in the car rental service. They gave me a car that left me stranded,almost causing me to lose my job.

Professional and also friendly staff who made everything easy. Would recommend to others and come back if repairs needed again. Excellent experience.

One of the worst experiences of my entire life. Part of this was related to Selman, and part the insurance company. My car was released to me after taking 6 weeks get fixed. I told Selman I needed to know specifically what I would pay out of pocket and was told nothing. Upon getting my car home, we saw the front had a minor dent and decent sized scratch, which wasn't pointed out to us and had occurred at Selman. I had to then drive 30 minutes to bring the car back to get looked at, but they couldn't repair it then, so had to bring it back again. Upon dropping it off to fix their screw up, I was told there was an insurance issue and they wouldn't release the car to me (they had already released it from the insurance related repairs). They were extremely rude in working through this situation, the manager yelled and even hung up on me. It was nearly impossible to get anyone to call me back. Finally I worked with insurance to get them paid, and FINALLY was ablet to get my car, even that took MULTIPLE phone calls, and absolutely no follow up from them. I would NEVER bring my car anywhere near here again. The customer service when something goes wrong was deplorable.

Disappointing how long it took to contact the insurance and then to find out they cannot agree on the labor rates.

Very good service!!

Great customer service. Everyone I spoke to along the way was helpful & very nice.

Love the whole experience . Deff will continue to do business here . I had one concern I seen a small smudge on my front bumper I don’t recall seeing before . Maybe this issue can be looked at . Other than that great work

To us, Bob Bessett is by far the most thorough, knowledgeable & reliable employee @ Selman. Always friendly, keeps you informed, and a man of his word. We have always respected in opinion! Paul & Barbar

Victoria was very pleasant and lovely to deal with, knowledgeable and efficient. Bob Bassett answered all my email questions promptly and kept me informed as to the progress of the repairs. My repairs were completed the day before promised

QC check was done properly. Our hood was not aligned and now we have to take it back to get put back properly

Excellent service

I would like to thank mr bob and Diana for all the effort that they put to finish my truck bob went out of his way to get it done he would even call me after his working hours @ 8pm to let me know the status of the truck I really appreciate it thank you they are the best team. Angel E