Elizabeth S.
Vehicle Make : Honda
Everyone we dealt with there was polite and professional. The car was ready when promised and it had even been washed! We appreciate your excellent service. Matthews-Carlsen is top on our list for any body work needed on our cars. Thank you!
Margaret C.
Vehicle Make : BMW
Car looks great. I appreciated the ease of scheduling and the excellent communication.
Joe M.
Vehicle Make : Toyota
very good job !
Steven P.
Vehicle Make : Toyota
They did a great job fixing my Toyota. They were very easy to work with, finished earlier than expected and did a fantastic job. We used them many years ago and their quality is still there.
Joe Y.
Vehicle Make : Subaru
We were completely satisfied with the entire process. Getting the estimate was easy and clear, dropping off the car for the repairs was smooth, phone calls about the status of the repairs were friendly and professional, and the pick up process was efficient. It was really a top notch experience.
John L.
Vehicle Make : Audi
Work professionally completed within project time. Thank you
Courtney B.
Vehicle Make : Honda
The team did a wonderful job. I am completely satisfied. Me car feels like it is brand new!
Thank you! Katherine Bryant
Jim C.
Vehicle Make : Toyota
The care and attention provided by Joe Montelongo and all the others at Mathews-Carlsen Body Works is truly exceptional. They are a talented team and "go the extra mile" every time to ensure their client receives the best (and most courteous) service.
Ashley I.
Vehicle Make : Audi
Joe was super communicative and quick to respond to my questions. Appreciate the attention to detail and customer service was outstanding. Would definitely bring my car back if needed
Daniel W.
Vehicle Make : Audi
Efrain is the best. He was super patient, responsive, and helpful. I will recommend anyone who ever needs an auto body shop to Mathews Carlsen.
Mary W.
Vehicle Make : Subaru
Outstanding service, start to finish. You made a challenging experience so much easier and the results look fantastic. Thanks so much!
John B.
Vehicle Make : Hyundai
I was kept informed. The staff (especially Joe) was great and accommodating. Hope I don't have another issue, but if I do, I am 100% coming back.
Gay Lawrence.
Vehicle Make : Toyota
Outstanding service, and timeliness too.
Coordinated with USAA auto insurance which relieved us from that issue.
Catherine B.
Vehicle Make : Acura
Friendly, efficient, communicative, easy to work with, finished 2 days ahead of schedule. Thank you!
Cathy Baldacci
Norma T.
Vehicle Make : Audi
I have total respect for the entire organization and their excellent business ethics. I worked with Joe from the beginning of the claim to the end of the claim. The work they did is perfect and my car looks as good as it did the day I bought it from Audi. Joe cheerfully updated me on the progress on a continual basis. He and his team did everything they could possibly do to expedite the process. They are the very best in customer service and absolute professionalism. I have the highest praise for them. This is my second experience with Joe and his team. My first experience was also perfect. They are routinely the best business I have ever worked with.
Farrukh S.
Vehicle Make : Audi
Joe was great. He provided timely updates and clear timelines.
Sean L.
Vehicle Make : Audi
Mathews-carlsen was extremely prompt, efficient, and communicative through the course of the process. I would gladly go back to them for any body repair issues I ever have in the future.
Brett A.
Vehicle Make : Nissan
Start to finish, an easy process, and great work.
Andrea A.
Vehicle Make : Volkswagen
The body work is great. My family members and I have been to Mathews-carlsen before, and I came back to you because the work has always been first-rate. The one negative thing that I noticed was that the settings for the various detection systems were disrupted -- i.e., tire pressure and emissions controls among others. The car did not pass the smog test I had done on September 11, 2025, the day after I picked up the car. The technician told me that was true because the battery had been disconnected to perform the body work. Other than that, I am satisfied with Mathews-carlsen work and would recommend you to others. Ken Nordin
Kelly M.
Vehicle Make : Audi
We were very happy with Mathews-Carlsen. They were honest and transparent and kept us informed about the process in a timely manner. Highly recommend!
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