Excellent customer service. Felt like my car was in good hands. Yank you!
Great experience. Tom was very helpful and made things easy for us. Thanks.
Very friendly and accommodating personnel. Job was done on time and car was washed and ready to go when I got there. They tried to coordinate a wheel refurbishment but the vendor could not do the job. Please note that the vendor left the spare tire hold down sitting in the trunk and did not return the wheel lock remover to the proper place where it was found but rather just put it in the glove box.
There was a delay that cost me some $ for arrangements I had to have my car shipped but they made it right by giving me a break on the repair costs to make up for it. Thank you.
You guys did a great job on my car, and did so in a very timely manner!
Mathews-Carlsen was recommended to me by USAA. This service shop completely exceeded my expectations. The rear fender looks like new, they sent me frequent updates, it was completed one day early, and my car was spotlessly clean when I picked it up. Great experience!
Your office staff is superb and the bodywork is also superb. Would recommend Mathews Carlsen in a heartbeat!
Tom and the M-C folks were extremely professional and courteous. The work on my car is perfect. Good as new! Thanks so much.
I’ve worked with Mathews-Carlsen several times over the past couple of decades. Always professional, always outstanding results.
The car looks great. Service was efficient and I was kept informed of the progress.
You guys are top notch and always do an exceptional job and I really appreciate the customer advice with feedback
Thanks Tom! .....longtime “friend of the family” :)
I have used Mathew Carlson for 30 + years.
They are and do a great job every time we bring in a vehicle JR JOE AND ALL STAFF, body shop, paint.
Tom was fantastic! We so appreciated his professionalism and great service.
Everyone I have dealt with has been very nice and helpful. They did a great job. I will definitely come back for future repairs.
The hood was late in arriving but I appreciated the effort to make up time once it did.
I think the folks at Mathews-Carlsen are simply great to work with. You do really excellent repair work and you keep your customer fully informed. I will happily recommend your shop to others.
Part of the repaired fender is not flush with the rear corner panel.
We love Tom and his team. They are competent, diligent and timely. We consider them part of our family. They always treat us with kindness, professionalism and politeness.