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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 550 reviews 87%
4 star 40 reviews 6%
3 star 10 reviews 2%
2 star 14 reviews 2%
1 star 16 reviews 3%
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(All Vehicle Makes)
Amanda G.
Vehicle Make : Lexus
5 out of 5
11/20/2022
Excellent customer service and meticulous work
Orlin C.
Vehicle Make : Honda
5 out of 5
11/9/2022
It was a great experience
Linda A.
Vehicle Make : Ford
5 out of 5
10/23/2022
Just want to say that I was very satisfied with the results. I had used Durable before and was very pleased . The staff Is very considerate and pleasant. Having Enterprise right there is a big help when you need a rental also.
Enrika E.
Vehicle Make : Chevrolet
1 out of 5
10/16/2022
My trunk isn't lined up properly. There's a big gap
Larry J.
Vehicle Make : Vehicle
5 out of 5
9/26/2022
They were great the whole way!
Karen M.
Vehicle Make : Toyota
4 out of 5
9/14/2022
They kept me well-informed through text and or calls and if I had a problem they fixed it promptly
Mark L.
Vehicle Make : Jeep
5 out of 5
9/10/2022
Job well done.
John D.
Vehicle Make : Chevrolet
5 out of 5
9/1/2022
Out of their way to be helpful & did a good job
Patricia &.
Vehicle Make : Nissan
5 out of 5
8/19/2022
Always thorough, professional and outstanding work
Juan D.
Vehicle Make : Toyota
3 out of 5
8/12/2022
Después de que entregaron el carro, tuve que devolver dos veces el carro porque dejaron desconectado la puerta del pasajero, el aire acondicionado no funcionaba ( el aire acondicionado estaba funcionando de lo más bien antes de llevarlo a arreglar) y estaba descuadrado de la parte delantera, después de que lo llevara la segunda vez, arreglaron todo, pero después de eso el aire acondicionado a veces no funciona.
Gloria C.
Vehicle Make : Nissan
5 out of 5
8/9/2022
I would recommend this auto body to anyone who is looking for repairs done on there car. They were so professional and kept us updated as the process went on. Great job guys keep it up!
Heidi T.
Vehicle Make : Kia
4 out of 5
8/8/2022
Durable's line of communication is always open. They are reliable, honest and charge a fair rate. We have come to rely on Durable for everything from oil changes to major body and mechanical repairs. There is no other place for car service, because Durable is the BEST.
Mary H.
Vehicle Make : Buick
5 out of 5
8/7/2022
Everyone was very friendly and nice
Debra T.
Vehicle Make : Mazda
5 out of 5
7/22/2022
Great job!!!!!!!!!!!!!! I would recommend you to everyone!!!!!
Trisha S.
Vehicle Make : Toyota
4 out of 5
7/11/2022
I was very pleased with the work and communication with durable. I was told there was a few weeks wait for body work but since I brought them the job specifically, they made time to get the job done in a timely manner. I also really appreciated them cleaning my car too!
Diane Q.
Vehicle Make : Mazda
5 out of 5
6/28/2022
Efficient, knowledgeable and outstanding customer service. Getting notifications via text throughout the entire process really is helpful and takes the stress out. Thank you
Andi A.
Vehicle Make : Nissan
5 out of 5
6/26/2022
Friendly staff Fast and on time service
John W.
Vehicle Make : GMC
1 out of 5
6/25/2022
Your employee lied to me
Sheherzada M.
Vehicle Make : Nissan
4 out of 5
6/11/2022
I completed the survey already
Theodore K.
Vehicle Make : Volkswagen
5 out of 5
6/8/2022
Durable was fantastic. I was impressed with their facility, knowledge, and final product. Keith updated me twice weekly on status and I received a daily text message with estimated date of completion. Stephanie performed my initial intake and made me feel very comfortable and welcome. I will absolutely recommend Durable. Tj

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