Guoqing L.
Vehicle Make : BMW
My dashboard light was not working properly after the fix. I’ll bring in car to have it fixed again. I hope golden collisio will cover rental cost this time.
Dhanendra Chinubhai.
Vehicle Make : Toyota
All service managers are knowledgeable and believe in work ethics, Especially Brian, I work with him, 5***** service , will inform you every step of process. Will definitely recommend Golden west to all my family and friends
Anika G.
Vehicle Make : Volvo
I was very impressed with how smoothly the people at Golden West Collision made my car repair process. Everyone, from the front desk to the gentlemen who explained my car repairs, were very thorough and thoughtful.
Sunny T.
Vehicle Make : Toyota
Appreciate the constant updated
Xiao H.
Vehicle Make : Mercedes-Benz
The team repaired my car very well. After a few weeks of driving, there is no issue noticed. Thank you. However, I specifically requested that I wanted to keep the headlight they replaced and it was verbally agreed w the agent. At the pick up date, the headlight was disposed and manager said there is no "written documentation". I wish the communication could been done better. As a customer, I thought verbal confirmation was enough, how could I known we needed "written documentation".
Scott E.
Vehicle Make : Lexus
Great job! Car looks perfect. Thanks.
Michelle S.
Vehicle Make : Mazda
I was happy with the repair process at Golden West. Although it took a while, the staff was always good at communicating and keeping me updated. Shortly after my car was returned from repairs, the parking sensor popped out. I was able to bring the car back in a few days later and the mechanics fixed it right then and there for me. Everyone I worked with was nice and knowledgable.
Caroline C.
Vehicle Make : Hyundai
golden west kept me infromed about the repairof car
Dhanendra S.
Vehicle Make : Toyota
Everything is perfect
Christopher B.
Vehicle Make : Ford
Thanks everyone for the wonderful work and all you did to make my Lighting as good as new !
Michael Y.
Vehicle Make : Mercedes-Benz
Car looks great
Mitzi D.
Vehicle Make : Toyota
It was great to be informed about the repairs schedule. The staff was friendly at all times and very helpful with requests and questions. The most important part was that the repair was on time, one day before even. I’m glad didn’t have to keep calling to ask how the repairs were going because they sent an email with an update often.
Jeremy D.
Vehicle Make : Toyota
I overall had a great experience with Golden West collision. I got my car in on the day i had my appointment, and the work was done in the timeframe advertised, with many updates along the way. The only hiccups I had were when I got my truck back there were a few things not quite right, and I had to bring back the truck twice within two days. The staff was very responsive on my return visits and promptly got the issues resolved.
Xenia H.
Vehicle Make : Hyundai
Everybody was VERY kind and helpful. Went out of their way to find solutions. My car is like new. Like nothing happened. I think this place is one of the best in CA. Not only for the quality of their work, punctuality and professionalism but also for the very kind way to treat the customers. This is not something you just " pretend". Wish them much success on 2023
Kailin L.
Vehicle Make : Honda
My only complaint is that I’ve received like 4 different surveys
Piyush P.
Vehicle Make : Toyota
Awesome service
Patrick M.
Vehicle Make : Volkswagen
Very professional. Even cleaned the car. All good.
Leonardo C.
Vehicle Make : Honda
Thank you for all the hard work that was done with my vehicle, The repair was extremely exceptional it was done on time and it was beyond I expected I would recommend Golden West Collision in a heartbeat to anyone who needs repair.
Robert D.
Vehicle Make : Toyota
Service was professional and I was given accurate information about repairs and costs and everything was done as indicated. I was very happy with my experience overall.
Jovanny Bautista.
Vehicle Make : Toyota
Friendly service
![At Golden West Collision, located at Sunnyvale, CA, postalcode], we have offices designated just for our insurance representatives.](https://www.autobody-review.com/images/groups/1311/800x800/mSaGGFRwv2Koz8VB8cLk.jpg "At Golden West Collision, located at Sunnyvale, CA, postalcode], we have offices designated just for our insurance representatives.")
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