Van Chevrolet Cadillac Body Shop

Professional and friendly staff, specifically Angela and Joe. Quick turn around time on repair. Much appreciated

Joe was fantastic. Handsome fella as well. I had the pleasure of working with his brother in Subaru service. Good looks must run in the family.

Excellent from estimate to pick up.

Your agent kept me informed of progress. Great job, we’ll done. Thank you

Joe , adjuster is is very precise,knowledgeable and staff is courteous. The process would have been quicker if the insurance company would have had him do the original estimate. Thanks, Brent M

Looks good. Great job and staff

Van collision staff is an amazing group of people to work with

Repairs took a disturbingly long time.

My car looks like a completely new car. The repair on it was immaculate and you can't even tell it was ever wrecked. Everyone my husband and I ever dealt with was also nice and helpful. But communication lacked a little. I was originally told it would take 2 weeks for my car. My car was gone for a month. I understand the work that had to go into it to be done right but being without a car for a month isnt easy. Luckily, I had help and it didn't affect me too much. Also, when we were told the car would be ready we went to pick it up and the paperwork wasnt finished so we still had to wait another hour for that. But when I saw my car all was forgiven. The whole process was pretty smooth. I'd just give a little more communication and maybe a longer time frame so if it takes that long it's fine. Otherwise if you're done early even better. All in all I would recommend Can Autoplex.

You changed my completion time 4 times. FOUR. The car work was excellent, the communication between Van and myself was horrendous. How do you stay in business with such pour communications?

Communication was fairly poor - most of the time I had to call to get updates and almost every time I did call I was told we had to order more parts or it hadn't got even touched for over a week after drop off (even after being called and asked to bring it in early). I get staffing and give a wide berth, but quality communication can compensate for staffing. I will say that everyone was friendly and professional when interacting.

The staff I dealt with were 100% fantastic. Regarding Van & Subaru, after 2.5 years as a Subaru owner I have given up that you will ever get your records corrected as to who your customer even is, and I hesitate to even respond given that you are determined to direct every bit of correspondence to my soon-to-be-exhusband even though I purchased the car. Regarding the repair, I didn't get the results I expected. I am left with a car door that apparently will never be the same. I was told the door would be replaced and it obviously was not, and only the cosmetic damage was repaired while leaving the other qualitative damage allowing the wind to come in as I drive down the road. Fun. I also have Misophonia so the wind noise coming in makes me hate driving my vehicle. This was only the second vehicle I have ever purchased new and now I dislike driving it. Had I been told that the plan was only to repair the cosmetic rather than being told the door would be replaced I would have had reason to explain the other residual issues with the door due to the accident. ***sigh*** I already waited 3.5 months to get the repair completed.

Everyone I dealt with was very helpful and knowledgeable. They kept me informed as to progress. My car looks good as new!

The repair was done in a timely manner. It took only a few days to fix the damage on the car. Both the drop off & pick up was efficiently managed. Driving away with my fixed, clean car felt great!

Everyone was very kind

We were treated like family

Great friendly service

Christina Nastasi informed me when it will be ready and she was right on time. I was informed by text what was going on with my Sonic 2012. This the third time I have taken my car to Van Chevrolet very please with the service. I am also very please with Alex for getting my car in for an oil change at the same time. Thank you Van Chevrolet my car looks like a new car.

Job well done, Thank You

No loaner car