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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 876 reviews 82%
4 star 107 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Jonathan G.
Vehicle Make : Infiniti
5 out of 5
8/21/2022
Deshunn! Was very professional and helpful… Always kept me informed. Thank you for making a better experience of an accident tolerable.
Geoffrey N.
Vehicle Make : Cadillac
5 out of 5
8/16/2022
The best service!!
Robert R.
Vehicle Make : Volvo
4 out of 5
8/14/2022
My assumptions are that the long time it took to repair was outside of your control. The communication back and forth was good. I haven't done a super detailed check of the quality of work but superficially looks good. Thanks!
Randy K.
Vehicle Make : Cadillac
1 out of 5
8/14/2022
You still have not followed up with us regarding my wife's car that you fixed except the display still isn't working. Kevin has done a terrible job as follow up to get this done. And this app doesn't work either !! Figures
Shirley M.
Vehicle Make : Buick
5 out of 5
6/19/2022
Great job. Kevin was so helpful!!!!????????????
Chad B.
Vehicle Make : Chevrolet
5 out of 5
6/18/2022
Deshunn was very professional, responsive and excellent at communicating with me throughout the entire process.
Emre B.
Vehicle Make : Volvo
1 out of 5
6/6/2022
The doors are not installed properly. There is a lot of air and noice coming to inside
Joseph S.
Vehicle Make : Infiniti
5 out of 5
6/5/2022
Great job great communication and good people
Mikael C.
Vehicle Make : Volvo
5 out of 5
5/15/2022
Wonderful experience! Responsive and thorough communication from Kevin through the entire process. The car looks great!
Kristen N.
Vehicle Make : Infiniti
4 out of 5
5/9/2022
Everything went smooth. Kevin was great. Just wish the automatic updating text system actually worked.
Kristy R.
Vehicle Make : Lexus
5 out of 5
5/1/2022
Crest Collision did a fabulous job with the repairs to my car! They also worked seamlessly with my insurance company. The Customer Service Representative (Kevin Scoville) was a delight to work with - he diligently keep me informed of the process and progress of the repairs.
Eduardo C.
Vehicle Make : GMC
5 out of 5
4/23/2022
Crest did a great job in completing repairs in a timely manner and also keeping updated on the process.
Hanna I.
Vehicle Make : Acura
1 out of 5
4/17/2022
I expected my car to be painted all, not half side. Now passenger side looks good, but the driver side looks fade. Very disappointed.
Caryn M.
Vehicle Make : Cadillac
4 out of 5
4/1/2022
Not only was the car repaired,but it was so clean! Thank you
Stanley C.
Vehicle Make : Nissan
5 out of 5
4/1/2022
I was very happy thank you all.
Daniel H.
Vehicle Make : Chevrolet
1 out of 5
3/18/2022
There is a distinct rattle coming from the back of my truck when going over a bumpy road. It sounds like something is loose.
Arlene M.
Vehicle Make : Cadillac
1 out of 5
2/24/2022
I ended up paying $292 in rental cost due to Crest keeping my car 30days to replace my back quarter panel. The collision center sat on my car for 2 weeks before working on it.
Mike P.
Vehicle Make : Infiniti
5 out of 5
2/23/2022
Chris, Dawson, the girls up front. The body man was great too. No complaints. They all went out of their way for mr
Clint R.
Vehicle Make : Honda
5 out of 5
2/14/2022
Great service and quality of work was exceptional
Laura H.
Vehicle Make : Nissan
5 out of 5
2/14/2022
Our representative was great about keeping us up to date on the repair process.

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