Crest Collision Center Inc

Larry ****, my Customer Service Rep did an excellent job. Larry is very professional and personable and kept me informed throughout the process. And the car repairs were completed ahead of schedule. I would highly recommend Crest services. Thank you for making the repair process so easy.

Everyone whom we had the pleasure of dealing with did an outstanding job! This is why we're USAA members for life!

Great service. I was notified Every step of the way and they finished early. Then treated me and my daughter like family! God bless this business!

Great Customer Service.

Updates through emails were absolutely fantastic! Great service!!!

Courtesy

Great work and timely communication. Thank you Curtis

Everything went smoothly and was hassle free. Thanks to Chris and everyone at Crest!

Lenny was awesome

1. My original pick date was Saturday, 5/20/17. When I drove up next to my XC60, doors were unlocked. Is a practice to leave automobiles in the parking lot overnight insecure? Eventually pick up my car Wednesday, 5/24/17. 2. When my Service Advisor and I made a visible inspection of my vehicle on Wednesday May 3rd, service advisor noticed a scratch on my drivers side read door and a scratch on my rear hatch, stated he would have those scratches repaired, scratches were not repaired. 3. When I open the door to my vehicle, vehicle was extremely filthy; steering wheel was covered with mechanics oil stains, drivers side door panel had mechanics oil stains, vehicle hadnt been detailed. Very disturbing! 4. I walked inside the shop, greeted by Chris Loaiza, expressed my displeasure to Chris of the condition of my vehicle. Chris and I walked around my XC60, he made note of the condition and Chris also noticed the passenger side front grill was dirty. 5. During the repair phase, I was well pleased with continual updates and periodic phone calls from Larry Farmer; great tool, extremely satisfied with the updates.

We really like working with Larry. He's very knowledgeable and honest. We will be coming back to repair my husband's vehicle from hail damage.

Excellent Service Friendly customer service

Curtis was great

Repair was excellent. Car wasn't as clean as I would have liked it when I picked it up. I was offered a machine car wash but I declined. Repairs were done in a timely manner actually picked it up (3) days early.

communication was fantastic. I appreciated all of the updates by either email or phone calls. I never wondered when my car would have been ready or if you were working on the car. Thank you

Working with Larry makes the process seamless and tolerable. No one likes being in an accident but when it happens having someone as knowledgeable as Larry helping you makes the process go smoothly.

It would have been nice if they had washed the car afterward.

Larry was very helpful and happy.

Great job!

Larry is excellent and crest collision is fantastic! Thank you for all of the updates and the great service!