CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Honda
1 out of 5
3/11/2016
Repairs were not completed when I arrived. I waited for an hour while they fixed it.
Vehicle Make : Lexus
5 out of 5
3/9/2016
I was completely satisfied with your services. You treated me very well and took care of things in a very satisfactory manner
Vehicle Make : Subaru
5 out of 5
3/2/2016
Nice job
Vehicle Make : Honda
5 out of 5
2/26/2016
They were very nice & helpful.
Vehicle Make : Hyundai
5 out of 5
1/30/2016
Great folks. Great job.
Vehicle Make : Toyota
2 out of 5
1/29/2016
****. Rental fee with Enterprise. Just because I have insurance does not mean that Enterprise is able to charge for everyday. Should be 3 days with you and 2 day with Enterprise. Attitude! Ended up fine thank goodness.
2. I asked to repair some flaws above on the door of some of the accident. I said I would pay for it personally. You did not. Also left a small dimple of a dent on the door. All I could figure out you just buffed out flaws on the front door and just painted it.
3. Picked up car. Hood was not closed.? Problem with engine light coming on which subsided.
My wife and I have been very happy with your work other times we have used you. This time you failed.
Sincerely,
Jack E
Vehicle Make : Pontiac
5 out of 5
1/28/2016
So pleased with both the service to my car but also to the professional interaction with the staff.
Vehicle Make : Dodge
5 out of 5
12/18/2015
Prompt service, kept informed about how repairs were going,vehicle ready before promised.
Vehicle Make : Toyota
5 out of 5
12/12/2015
Very quick and efficient service and my car was as good as new when I picked it up. Great job Gates Auto Body!
Vehicle Make : Toyota
2 out of 5
10/8/2015
Free Rental Car for two days? I dropped my vehicle off after 5pm and they told me that counted as **** day. I was drawn to Gates many years ago buy the free loaner car and continued to go to Gates for more than 15 years because of the free loaner car and quality of work and service. My latest experience with Gates was less than exceptional due to the confusing information from the text messages telling me my vehicle was on schedule to be completed on the date promised after my service tech called to tell me it would be completed 3 days earlier. This happened on more than one occasion.
Gates no longer gets a 5 star rating from me due to the two issues mentioned above. Very disappointed to see Gate become just another collision center. I will be considering other facilities in the future.
Vehicle Make : Toyota
5 out of 5
10/3/2015
Thanks looks great
Vehicle Make : Ford
5 out of 5
9/5/2015
I was so happy that my car was done sooner than expected before the holiday weekend. I was also blown away that my car had been washed and detailed. Thank you. Thank you. Pat
Vehicle Make : Toyota
5 out of 5
7/16/2015
Great job and thank you so much for the touch ups of paint you did as well!! Looks great!
Vehicle Make : Hyundai
3 out of 5
6/13/2015
Poor customer service and communication about repairs, parts ordered and completion time and dates.....
Vehicle Make : Buick
4 out of 5
4/9/2015
It was repaired fast and effiecient
Vehicle Make : Chevrolet
5 out of 5
3/14/2015
Fast and friendly
Vehicle Make : Nissan
5 out of 5
3/4/2015
Such service!
Vehicle Make : Mitsubishi
5 out of 5
2/7/2015
I would recommend Gates to everyone. Thank you for yourkindnesses.
Vehicle Make : Hyundai
3 out of 5
12/23/2014
A little disappointe when I picked it up and could not lock drivers side of the door. Upon return they did repair on the spot.
Vehicle Make : Lexus
2 out of 5
11/22/2014
Feed back and communication, neither happened. The repair appears to be fine, just wish there had been more dialogue.
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