Great work in a timely fashion with excellent communication.
3/29/2024
Robert C. VERIFIED CUSTOMER
Vehicle Make : Honda
MY REAR TIRE NEEDED TO BE REMOVED BUT I HAD TAKEN OUT THE KEY TO REMOVE THE TIRE NUTS. WHEN I GOT THE CAR BACK THE TIRE NUT HAD BEEN LEFT OFF AND THE TIRE WAS OVER INFLATED TO 48 PSI. I HAVE FIXED THE PROBLEM BUT A CALL TO ME WOULD HAVE ALSO HELP FIX THE PROBLEM. BY THE WAY THE CAR LOOKS GREAT.
3/17/2024
Linda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks great ! Staff was friendly
3/17/2024
Stanley R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Austin was outstanding!!!
3/15/2024
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done
3/2/2024
Kelyn T. VERIFIED CUSTOMER
Vehicle Make : Lexus
My vehicle was left UNCHECKED for rear wheel assembly hub bearings. I told Austin**** to check it. Never did. I wrote it ****/8 when I got it towed to the shop. They only checked my break but didn’t document it. Entered the STOLEN VEHICLE claim as a T Bone. Why? I DONT KNOW. Then when I picked it up a month later I heard noises from the rear and my traction control still doesn’t work. He told me IF ANY problems bring it back. Just to ignore my calls. Tell my ins claim guy it was ONLY my brakes making noise. Again. Lies. I have video of the damage. Also, if it was a “T bone” claim but REALLY a. Stolen vehicle… why wouldn’t you check out the wheels? Hubs? If you wouldn’t raised up the vehicle, they would’ve seen the rear wheels SHAKING loose. I have proof. They also replaced my battery.. again for a stolen theft , why not just jump it. It was a less then a year old battery. I have to retain representation for ins fraud claim now. I had to go to another shop for them to SEE THE PROBLEM IMMEDIATELY! I will post all documentations on websites and let them know this BELOW sub par work. Had my vehicle 32 days and just replaced a door and OEM amp. Thanks for nothing.
2/28/2024
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice work.
Professional
2/24/2024
Michael K. VERIFIED CUSTOMER
Vehicle Make : Kia
Great Experience!!
2/17/2024
Kaniesha J. VERIFIED CUSTOMER
Vehicle Make : Honda
Vandergriff Collision was super professional, kept me up to date with my repairs and had excellent customer service!
2/10/2024
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
They did a great job! I was very pleased with everything!
2/9/2024
Alicia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Victoria made this a better experience and was great at communicating
2/8/2024
Dorthy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with the entire experience at Vandergriff Collision .
2/5/2024
W.lee C. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done.
2/4/2024
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You always do a good job. I keep coming back.
1/25/2024
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Honda
No
1/21/2024
David S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience was wonderful. The staff was friendly, my advisor explained the process in detail, and my truck looks perfect.
1/14/2024
Charles H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was so pleasant to me and made the whole process a breeze.
12/30/2023
Farhat W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
12/24/2023
Dianna K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone extremely helpful and polite!
12/20/2023
David G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciate the fact that Victoria never gave up. She went the extra mile to help get my car repaired correctly.