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Real Reviews from VERIFIED CUSTOMERS
Jorge O. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful and always had time for my questions.
2/25/2022
Cynthia V. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing work. Kept me updated constantly. Took longer than expected but still worth it. Thank you
1/13/2022
Greg S. VERIFIED CUSTOMER
Vehicle Make : GMC
Austin was fantastic and kept me informed throughout the whole process
1/2/2022
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good service
12/21/2021
Tammy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As I told Travlers I gave Vandergriff all 10’s. From service to customer service. Communication and keeping me informed every few days was excellent. Getting me in a few extra days so I could go out of town and be with my father while he had surgery was very touching and brought such peace to me. I was very appreciative of the service I received.
12/12/2021
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repairs were good ???? the mirror matched well the scuffs were good. But I was disappointed due to new scratches on the opposite side. ? If someone hit something or backed up and hit my right side. There were several new scratched on the truck and head lights. And part of side fender was outside either knocked out or put on incorrectly. I was very surprised. I've used ya for every vehicle I've had. I assume maybe low staff or new staff due to no one working anymore. Waiting too hear from you. I took it in they said they would order parts. Haven't heard from them yet
11/30/2021
Aaron K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jimmie did a great job with handling my truck I will definitely be back if I have repairs .
11/12/2021
Lexi B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service
11/7/2021
Kim D. VERIFIED CUSTOMER
Vehicle Make : Honda
The work done on my car was good with one exception, they didn’t tighten my battery cable when they hooked it back up. This caused me to be stranded with no power. Luckily we found the problem before having the car towed.
11/1/2021
Iftin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great and dependable service!
10/29/2021
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve and everyone very nice
10/23/2021
Mike M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Keeping me updated was the most important process and Craig did that. Thanks Mike M
10/21/2021
Stephen F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
GOOD JOB
10/2/2021
Melinda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs and staff were excellent.
9/19/2021
Darryl E. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes Vandergrift did a very good job on repairing my bumper.
9/16/2021
Eva G. VERIFIED CUSTOMER
Vehicle Make : Nissan
the inside DVD/Media system was not tightened up after the repairs to the roof. Also, there is a crack in the plastic piece between the hood and the windshield, that holds the wipers. There were a couple of spots where paint was added to cover up some chips. They are pretty noticeable. Other than those little things, it was a great job, and staff was very courteous, friendly, and professional.
9/13/2021
Tereesa E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very fast
9/2/2021
Sarah I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was amazing Nelson took care of my car from start to finish. Communicated updates or delays promptly. Very grateful to everyone from receptionist to the body work employees God bless!
8/30/2021
Linda P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was repaired and required a new tire to be installed, because of the collision damage on the front driver side quarter panel and bumper. My tires were rotated with the installation of the new tire - and they didn't remove the rims which affected the sensors on the tires that report tire pressure. I in the meantime kept getting a signal that a front tire was low, when in fact it was a rear tire. I kept checking, and the tire appeared fine. This was because the actual sensor for the front tire had been rotated to the rear. I ended up driving and getting a flat tire. This is really ridiculous that the tech didn't take the time and appropriate steps to make sure that tires were properly set to match sensors. This was laziness because the tires probably had to be removed from the rims to be rotated while maintaining the location of the sensor. I can only guess that is the issue. Right now, my car tire sensors are off - front tire sensors are actually reporting data from rear tires. Jeez. It probably would have taken an extra 30 minutes to do this the correct way. And guess what? I was literally on I-45 driving my daughter to Houston for college when my tire went completely flat. Thank GOD it was still daylight.
8/27/2021
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a good job
8/18/2021