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Real Reviews from VERIFIED CUSTOMERS
Daniel H. VERIFIED CUSTOMER
Vehicle Make : GMC
Hate Geico, the tech was nice Geico is dumb
1/23/2019
Gennady S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for taking care of our car Gennady S
1/22/2019
Jason D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job completed in timely manner. Great service!
1/17/2019
Wang K. VERIFIED CUSTOMER
Vehicle Make : Honda
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1/17/2019
Tim K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
12/29/2018
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent
12/29/2018
Randall R. VERIFIED CUSTOMER
Vehicle Make : Honda
From drop off to pickup, our experience with Chapman Collision Repair was outstanding. Associates were professional and knowledgeable. Really liked getting text messages on the cars progress by percentage complete. Most importantly the repair on our car door was flawless. Will definitely recommend Chapman Collision Repair to others. Thanks for a great experience!!
12/21/2018
Tam D. VERIFIED CUSTOMER
Vehicle Make : Honda
Brian made this collision repair a painless experience. It was expedited and thorough. I would recommend with all friends and family as well as other USAA members.
12/13/2018
Raphael B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I emailed my representative on December 5th about a couple of issues with the repair. I'm waiting to hear back.
12/10/2018
Celeste M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service, especially by our contact person, Eric Thrall. Professional and courteous. Our car looks better than before the collision and your mechanics are amazing. Thank you!
12/7/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
Brian was very knowledgeable and extremely easy to work with. I appreciate his involvement and hard work. I would definitely recommend Chapman based on my experience with Brian.
12/7/2018
Bob S. VERIFIED CUSTOMER
Vehicle Make : Honda
Trevor took good care of us once again... Thanks Trevor! Very professional and his follow through is exceptional.We certainly appreciate his efforts on our behalf. Bob S
12/5/2018
Jacqueline T. VERIFIED CUSTOMER
Vehicle Make : GMC
The process was entirely easy no stress on my part I was updated regularly from your company would highly recommend doing service with you again
11/29/2018
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Honda
The wash that the car went through prior to being picked up made streaks all over the car.
11/14/2018
Jose P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job done !
11/14/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was perfect, timing, the rental, the work is fabulous. They washed my car and repaired better than I thought. I will use again
11/14/2018
Tina C. VERIFIED CUSTOMER
Vehicle Make : Acura
Trevor and Phil were amazing!! I highly recommend anyone to get their car taken care of there!
11/6/2018
Ella S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was updated and well informed. Car was repaired on time of sooner than expected.
10/16/2018
Tara G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so so much for doing such a great job on my car I really appreciate it all the hard work you all put in on it, please let Trevor know he did a great job two thumbs up
9/28/2018
Mary K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very impressed with the service and quality I received. My service estimator, Trevor, was so helpful and kept me up to date with my car’s estimated completion. He also made the process of working with the insurance company very easy, which I really appreciated. Also, Cecilia is hands-down the best customer service rep. She even helped me out with my rental car return so I was in and out of the shop in just a few minutes. Highly impressed with the whole team at Chapman and will recommend this shop to my colleagues. Thanks!
9/25/2018