Fast and awesome work! I definitely love that they vacuumed my car out once it was finished! Nice plus!
5/25/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I really appreciate Payton sticking around a couple extra minutes to allow me to pick my vehicle up at 12:05 on Saturday. That was great customer service!
5/20/2018
Jeremy I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service...couldn’t ask for more!!
5/19/2018
Larry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did awesome
5/17/2018
Matt F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and friendly repair!
5/17/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
The body work was done great, but upon getting the vehicle back I have been having issues with the vehicle not starting. I have been stranded 3 times in the 6 days I've had it back. Each time I've driven. This happens intermittently. When it does happen the dash icons flicker, the windows do not work and if locked the key fob will not unlock the car, but the locks work from the inside. Then it will finally start in an hour or 2. This problem did not exist prior to taking the vehicle to Karl's for repair. I am an Uber driver and this vehicle is my business. I am losing wages and the only solution I have received from Karl's is to pay for it myself. I am not happy with these results. This is the worst customer service I have ever received from a dealership. Any help you can offer would be appreciated. I don't like accepting the vehicle in this condition.
5/16/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair seems to be of excellent quality and the Mike and the other collision shop staff were very proactive in keeping me informed of the repair progress and/or of any delays.
5/16/2018
Marnie J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Returning the car to the shop. There were still dings in the Hood. Other then the dings that were missed the car looked good.
5/13/2018
Lori D. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m extremely satisfied with my experience at the collision center. I worked with Mike and he was personable, informative, easy to get a hold of and accommodating! Payton at the front desk was also very friendly and helpful! Together they made this otherwise stressful situation go very smoothly. My car looks good as new and was done much faster than expected! Thank you! Lori D
5/12/2018
Patricia (jodi). VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and organized. Service was swift and thorough. I really appreciated getting a free loaner vehicle, since my budget is limited. Thank you!!
5/11/2018
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took a bit longer than expected, but it looks great
5/10/2018
Kandi K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave was fast on the estimate and coordinating the repair service was done in the time they expected excellent work 100% would highly recommend Karls thanks Kandi K
5/9/2018
Kim P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
VERY FAST, clean and professional during the entire process!! VERY HAPPY as this was our first time having to use this service. The loaner vehicle was also "sweet"!! have never had any problems with any other services at Karl's and always recommend Karl's to friends and family.
5/8/2018
Dan N. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looked great both inside and out. The interior detailing was a pleasant surprise. Thank you for going above and beyond
5/6/2018
Brian R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience as always at Karls!
Thanks
5/5/2018
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made the process easy and your customer service was excellent.
5/5/2018
Tiffany M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with all your work! Thank you!!
5/4/2018
Orv O. VERIFIED CUSTOMER
Vehicle Make : Pontiac
We had body work done on our vehicle, specifically on the driver's side. The door lock on the driver's side was working properly prior to the repair. Now the lock does not function properly and the car alarm went off when trying to lock the vehicle with the remote control.
5/3/2018
Kathy J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I thought the team at Karl’s were exceptional.
From the beginning to the end of the process, they kept me informed, were friendly, and very accommodating. I would definitely use Karl’s again for any body work that my vehicle would need.
Many Thanks to Jason and his crew.
5/3/2018
Donna M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keeping in touch along the way and the follow-up show me you care. Thanks. Donna M