Adjusters shouldn't tell you one thing then go back on there word! The work done to my was great but not impressed with customer service.
2/25/2016
Friedrich W. VERIFIED CUSTOMER
Vehicle Make : Honda
Well Done
2/24/2016
Kristina W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car horn doesn't honk when I lock my car
2/21/2016
Caitlin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There were some spots that should have been painted that weren't painted. If the time was taking they could have gotten my car back to looking normal instead they just left a couple of spots missing the clear coat.
2/19/2016
Randy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for repairing my car.
2/18/2016
Linda P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not satisfied with status updates. If you are going to have them, have TRUE status updates. Friday morning status: Your Chevrolet is happy here! Why? Because we are taking good care of it until it comes home on 02/18/2016 04:00 PM.
So we scrambled around to see how we could get by without the car for another week.
Then this on Friday afternoon: Your Chevrolet is all fixed and ready to come home!
2/14/2016
Michelle U. VERIFIED CUSTOMER
Vehicle Make : GMC
Jake Hensley was great to work with. He was professional and listened to my concerns since I was not informed of the work that was done prior to my buying the vehicle. This had me furious as I had asked Caleb if there was anything done to it. I don't like being lied to!! Jake had it fixed right and timely. So please let him know he is doing a great job!!! Thanks Jake
2/14/2016
Dena S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Karl's has such excellent customer service - you guys take care of everything and make it a pleasant experience. Thank you so much!
2/12/2016
Mandi ****. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think a check on my back alignment should have been included since I was rearended. It would be no different then when I was hit in the front.
2/10/2016
Janet M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service, repair done in a timely manner. Very happy!
2/6/2016
Lifeserve Blood. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! Great communication as always!
2/4/2016
Cathy P. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything went very smoothly
1/29/2016
William Y. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I enjoyed the system you used to keep us updated on the cars progress.
1/28/2016
Myron H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It's too early for me to tell for certain but my initial examination of the car looks great!
1/23/2016
Tally B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done an extremely fast. Thank you.
1/22/2016
Brian &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
.
1/22/2016
Kristin V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the texts to keep me up to date on the progress of my car!
1/22/2016
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gino Astone did an amazing job and made sure that my repairs were done correctly! The front desk was super kind and friendly too!
1/19/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Time of completion took less time than originally expected.
Great blending of the paint. Pretty impressed.
Love the continual updates from the collision center.