Don was super amazing and very thorough with our process.
11/22/2019
Brooke F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate all the updates and quickness of the repair
11/21/2019
Helene S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Cesar made the process quick and painless! Thank you!
11/20/2019
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Nissan
If I needed any collision repair I would pick Service King
11/16/2019
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good experience overall
11/10/2019
Francis L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My advisor Cesar was courteous, professional and attentive. He went out of his way to see that I was assured my vehicle was in good hands. It was a very good experience given the circumstance. He is an asset to your company.
11/8/2019
Tina H. VERIFIED CUSTOMER
Vehicle Make : Buick
My service advisor was wonderful, but the entire process was difficult because insurance was not involved. I got different pieces of information from different people and no one was giving me the exact same protocol. The young lady that scheduled my appointment never clarified many details and also told me that you still repaired vehicles on the weekends even though closed, which led me to renting a car on a Thursday and it took nine days to get a minor repair done. when I picked my car up on Saturday morning I expected it to be spotless on the outside and shining, but the car was not thoroughly washed including the windshield and it appeared that no effort had really been put into it. I even had to ask the gentleman that brought my car to the front to clean up some stuff on the bumper. In general I expected a different experience than what I got. The people that work there are very nice but there is not protocol in place so that everyone says the same exact thing to a customer. Lots of confusion for me. Thank you!
11/3/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Experience
10/31/2019
Bonnie J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service by Jamie and the rest of your staff. Would recommend you extremely highly. Thank you.
10/30/2019
Lou M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Efficient and kind employees.
10/30/2019
Eugene J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My driver seat memory does not function now and it did before you worked on the door.
10/27/2019
Scott B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone at Service King that I worked was was courteous and professional from the front office staff to my service advisor, Don ****. The work was completed quickly and with good quality. I will be a repeat customer and highly recommend Service King.
10/26/2019
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very happy with the service and results. I especially was impressed with the continued updates about the status of the time and repairs to my car. Excellent service.
10/25/2019
Ronald M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent feedback about the progress. And a job very well done More than I expected
10/24/2019
Elissa V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Doug was beyond awesome!
10/23/2019
Gerard K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with the repair, but just a little frustrated at the length of time (~3 weeks) Service King had the vehicle. We were initially told the repair would be 3-5 days. At end of day Service King made it right by absorbing the car rental fees which we very much appreciated. Overall, I would not characterize our experience as unsatisfactory, but just thought you should be aware of the extended time period of repair. Thanks again for your communication throughout the process.
10/18/2019
Terry M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very happy with how my car looks. Communication could have been better. Will use them again if needed.