Excellent service and my vehicle was completed one day early. Thank you
6/23/2018
Jaclyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair was completed quickly and I loved getting the text updates about the status of my vehicle. Everyone I interacted with at Service King Ingram was so friendly and helpful.
6/23/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ruben was amazing, he told me what was going to happen when I brougt my truck in and approximately how long it would take. He was spot on! Bob was also excellent, he made it very easy when picking up my truck! I would definitely refer anyone I know to Service King on Ingram by Culebra!
6/8/2018
Rosemary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hector kept me in the loop at all times and was friendly
5/30/2018
Nicolas F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall excellent service from all persons involved. Greatly appreciated being notified daily on progress and anticipated comletion date.
5/30/2018
Jaxon A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process was quick and easy. Everyone kept me informed throughout the entire process.
5/24/2018
Ui A. VERIFIED CUSTOMER
Vehicle Make : Ford
Ruben Flores answered all my questions and regularly corresponded to let me know of the service progress which I appreciate.
5/23/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Buick
The best team ever!
5/17/2018
Esther V. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King did an excellent job with my vehicle, they were right on target with any updates and also answered all my concerns on my vehicle. I would definitely recommend them to all my friends and family. Thank you so much for the wonderful work on my vehicle. I’m extremely happy and pleased with the service. Thank you again!
5/12/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Area where the repairs were made, there is a long
strip going across. I dont remember ever seeing
that before I brought the car or before the accident.
5/6/2018
Carol V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for restoring my van to it's prestige condition ????Excellent work and first class customer service ????????????
5/5/2018
Carlos C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. Flores and the Shop Supervisor were extremely helpful and accommodating.
5/3/2018
Ronald J. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
First off, Bob the service manager was extremely polite and went out of his way at the end of the service to make sure I was satisfied with my car. But the service itself was brutally agonizing. The part that made me extremely upset was when Service King told me it would take 2-3 weeks for a rear-end accident. Then every Thursday (day before scheduled pickup) they would call and tell me it’s going to take another week. Once was fine, I understand some delays. Then it happened again, and again, and again. To turn my 2-3 week estimate into 8 weeks... I feel like communication needs to be improved so the customer doesn’t feel like he’s being taken for granted. I was very pleased with Bob’s commitment to making sure I’m satisfied with my car and I’m glad he spoke to me directly on the issues with the car and delay.
4/27/2018
Nidia J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looked great. They even washed it. They answered the phone every time and called to update me. Good experience
4/27/2018
Juan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and outstanding job on communicating throughout the whole service. Hector Muniz was very courteous, servicial and professional. Thanks!
4/22/2018
Melanie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really great customer service. Hector was very professional and followed up with me often.
4/20/2018
Melissa F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Customer Service!
Communication was for the most part very good
And Most Importantly right up there with Great Customer Service!.... My truck looks GREAT! Quickly fixed the few things that’s were out of place and Ruben and the young lady at the desk were just great!
Thanks you guys!
2 repairs in the books with you guys and I couldn’t be happier! ????????????????
I will definitely recommend family and friends....AND Strangers! Lol, to go and see y’all!
4/19/2018
Vansanti R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Picked up the Lexus late last evening- close of day. Car looks as good as new!
4/19/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : GMC
Really appreciate how they kept me informed on the status of my repair. Getting it done a day early was also very nice.