Service King Ingram

Ruben Flores was very professional and kept me informed. The technicians did a great job on the repairs.

They were great.

Love the communication. And completing the job on time.

Inside cabin has a great deal of debris, dirty and filthy. Paint is chipped on the area that was worked on. Allstate has high expectations of your Service. HOWEVER I DO NOT!!!

None

Good service

God Jodi. Good customer service

Dustin was awesome the best experience we have ever had he really took good care of my wife's mini I will always return to him and definitely recommend

My experience with Service King Advisor Ethan was absolutely wonderful. He was informative, he called me plenty to update me on what was happening with my vehicle throughout the process. He was courteous and always kind. He was always professional and even gave some sound advice about the process I would be going through with personal matters involving the accident I had. My advisor was generous enough to even buff my other headlight instead of letting them not match since only one side was damaged. I was even more impressed when another member of the staff who was all ready off work and trying to head home after a long day, stopped because he noticed that I was unable to lift a crate (due to my injuries and my young son was having difficulties helping me) and decided to put down his own items and assist me in transferring the crate to my vehicle. He even asked if there was anything else he could help with. Unfortunately, I did not catch his name but I will make sure to find out and include his name in another survey. This individuals kind act made my day so much easier and a lot less painful. I am grateful and blessed to have received their assistance. He went above and beyond just to help me. He was off and did not even have to acknowledge me. Levy, the receptionist, was kind hearted and considerate of my cars needs, my own needs and offered information she knew could help me with my vehicle. I am appreciative of all the Staff I interacted with at Service King. Thank You! I appreciate the hard work and the strong communication skills of my Advisor. I hope I never have to come back. But if I needed to, I would choose this location off of Ingram again and ask for Ethan personally. Great work guys!

Customer oriented and answered all questions.

You all did a great job and got my car back to me in a timely manner and I appreciate all the updates on the car status. Thank you Ethan and your team!

The staff was very professional and pleasant to work with. They kept me informed at all stages of the repair of my vehicle .

This is the 2nd time I've taken my vehicle to Service King for repairs. Both times my service advisor, Ruben Flores, has shown excellent customer service. There was a small issue with my vehicle (1st time) and brought it to Mr. Flores'attention. The issue was resolved quickly. When I picked up my vehicle the 2nd time, Ethan noticed some adhesive on the body. He attempted to remove with a cleanser, but it didn't come off. Ethan didn't hesitate to take my vehicle and make a 2nd attempt to remove the adhesive. He brought my vehicle back and the adhesive was gone. Thank you to Mr. Flores and Ethan. The lady in the front desk was also so friendly and very professional.

I was really pleased with the job done at service king. The staff (Denise) was amazing and kept me informed the whole way through the process.

Great customer service! My service advisor Denise **** was awesome. She always went out of her way to give me updates on my vehicles progress. Thank u all!

Eathon was awesome. Professional every step of the way.

Good job

Had a great experience with Service King. Everyone so nice and kept me informed throughout the entire process. Thank you to Denise who was very sweet and kept me in the loop every step of the way. I’m very satisfied.

Outstanding service and superior workmanship. Thank you!

MY HUSBAND WAS NOT HAPPY WITH THEM LIKE LAST TIME.SAID NEXT TIME HE WOULD TAKE TO OTHER SERVICE KING.