Very happy with your service....job well done. Mr Ruben was the best!
4/14/2018
Sam C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Took much longer than expected, no communication from shop at all about progress unless I was the one calling.
4/12/2018
Gong C. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a good job.
4/11/2018
Felipe R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for a job well done.
3/28/2018
Jerald N. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done as always. Loved all the feedback on my vehicle repair. Thanks to Hector for the help.
3/20/2018
Vanessa H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was excellent, job well done
3/18/2018
Mary V. VERIFIED CUSTOMER
Vehicle Make : Ford
The door handle had damage that was not repaired, the side mirror had damage that was not repaired and there are small bubbles from the paint that was applied to the both driver side door and the left passenger door. No one went outside to go over the repairs done when I went to pick up the vehicle. I've gone to another repair shop for a different vehicle and someone there walked me through everything that was done to my vehicle. I'm only able to take my vehicle back in when there is no school in session because my son needs to use the vehicle Monday through Friday. I won't be able to take the vehicle back to you until early June 2018.
3/17/2018
Jacqueline V. VERIFIED CUSTOMER
Vehicle Make : Honda
The manager, Bob is amazing! Customer service, great! Suggested everything he could to get my car fixed ! I’m so glad I decided to come hear to get my bumper replaced! 100% satisfied! The color match for bumper to car is identical! No complaints there! They took care of my Car fast! Dropped off the car yesterday around 3 and it was ready for pickup today at 5! I will be recommending this place to others!
3/15/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bob made sure he went above and beyond to get us our van by the time we needed it.
3/14/2018
Johanna V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ruben was amazing! Thank you for such great service.
3/13/2018
Marlena L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My decal is on my door instead of on my fender. I have to take it back on Monday
3/11/2018
Jessica A. VERIFIED CUSTOMER
Vehicle Make : Honda
Service Advisor Ruben Flores was very professional and curtious . I was kept informed of the status on my car daily and my vehicle was finished when he said it would be . If I ever need a Service repair on any of my vehicles again I will defenetly call Service King and refer all my friends and family. Thank you!
3/11/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hector is amazing and kept me up to date every step of the way.
3/5/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did great job fast an amazing turnaround i went service king because had work 3 x before an my dads had 3 cars there in the past years I highly recommend services king
3/3/2018
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Hector was great to work with. There is just one thing that I believe was handled unprofessional. I received a call to let me know there was some push back on a minor dent/ scratch above the bumper that was being questioned. I contacted Farmers insurance to see what the problem was and why it was being questioned if it was so close to the damage on the bumper. Farmers insurance explained to me they had no problem with approving the request to move forward but it was not them questioning it. It was service king CMS team, I have given service king plenty of business with my cars and this was the first time I experienced this from your company. It upset me that I had to take time from my work to make a few calls and get the issue resolved quickly. What happen with one team working together and especially doing the best they can for their customers?
3/1/2018
Sofia J. VERIFIED CUSTOMER
Vehicle Make : GMC
Service King did an awesome job on my Truck. I thought my truck was totaled but no Service King looked at it and said we can fix it . Thanks Service King ????????????????
2/25/2018
Larysa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
2/24/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service skills were very courteous and the daily updates were very important to me as a customer.
Final car repairs were very impressive. My car looked showcase ready when I picked it up. Great service overall.
2/23/2018
Frank T. VERIFIED CUSTOMER
Vehicle Make : Kia
There was once a day email which was good. But would have been nice to get a phone call every so often to talk to a person.
2/20/2018
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Bad from Beginning to end wrong number on card.fix door didn't conect mirror controller. The worst thing the smell in truck chemical Oder so bad . Just bad experience just bad