They kept me informed all along the work appears stellar
1/21/2017
Victor C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for doing an excellent job.
1/10/2017
Robin F. VERIFIED CUSTOMER
Vehicle Make : Honda
I think Epic did a great job on my car It's looks brand new again
1/7/2017
Tiffany R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went very smoothly from start to finish. I was very pleased with the service I received from Epic Collision.
12/15/2016
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Honda
Time delay but car looks great.
12/6/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeff and constance are amazing and have customer service perfected!! The weekly updates were perfect!! If I ever get into a accident ever again,knock on wood, this is the team I will always go too!!! Thank you!!!
12/1/2016
Maria F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The updates sent by text and interactions with staff were all great. Also was great to see USAA working with companies where customers are a priority.
11/29/2016
Laura M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was extremely pleased with everything.
11/24/2016
Jack H. VERIFIED CUSTOMER
Vehicle Make : Ford
The work that you did is excellent. I wish that the completion date was more predicable.
11/24/2016
Kevin J. VERIFIED CUSTOMER
Vehicle Make : Jeep
As you said, "job well done."
Very pleased with the work
11/23/2016
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Buick
Thought the repair was done timely and I was updated frequently and everyone there was very courteous and helpful
11/18/2016
Joyce R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed with the timing it took to repair the car, the personnel was outstanding the car was presteine condition and for that I thank you all. I would definitely recommend epic ????Thank you again Joyce R
11/16/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for the updates. Great job!
11/8/2016
Ana K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work!
11/8/2016
Scott W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Positives:
Most important, the work was stellar!
Very accommodating and responsive in making the appointment. Convenient for me.
Very friendly.
Area where you could improve a little:
I love getting E Mail updates. They are a nice touch and considerate. All I would suggest is making them a bit cryptic. I couldn't tell where things stood when I read them. Was my car going to be done soon? That day? The next day? They were unclear.
11/4/2016
Meena L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
10/28/2016
Hasan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and nice to me.It was pleasant everytime I came into the office.
10/21/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bumper looks great. And I love that you gave my car a little wash and detail. Thanks for doing a great job!