Car looks good. Wish it was checked for error messages prior to picking up the first time. Same issue happened with my BMW in the past. Better final checks should be in place before customer is asked to come down. Other than that you are great!
6/23/2017
Rv R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic service! We appreciated the regular updates on the status of our repairs. All interactions with everyone at Epic was a pleasure!
Thank you.
6/17/2017
Neil S. VERIFIED CUSTOMER
Vehicle Make : GMC
no hassel,no wait,no problems,no complaints. the only thing quicker is a drive thru.
6/15/2017
Janina A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was delighted to get all your updates so nicely as the repair process moved along. I was also especially surprised that my car was actually ready ahead of schedule. Unfortunately, timing was off in that had I known about the possibility of having my car earlier in the day, I could have made arrangements to come then however, I was already on my way to be with my young grand baby and so, had to wait until today. It still worked out just fine. I was so pleased with the staff, efficient process of paperwork and communications not only with me but with USAA. The nice gentleman brought my car directly out front for me and I was so happy with the nice work - my car looked beautiful inside and out! I already have told my family and friends of the "good experience" I've had dealing with Epic despite the reason (since the accident) and I would certainly recommend you if/when the need arrises. Thank you all! Well done indeed!
6/13/2017
Camara N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great job. I was impressed with the professionalism shown by Epic Collions staff.i will recommend Epic Collision to anyone needing work.
5/26/2017
Ilene P. VERIFIED CUSTOMER
Vehicle Make : Acura
They did a great job and very fast!
5/18/2017
James K. VERIFIED CUSTOMER
Vehicle Make : BMW
Found car not working properly.
Had to bring in back for repairs
4/25/2017
Collette M. VERIFIED CUSTOMER
Vehicle Make : GMC
Prompt. Efficient. Courteous
4/15/2017
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am more than satisfied. Epic Collision did an amazing job. Your customer service was top notch too. Phone manners were very pleasant, helpful and knowledgeable. The daily emails added the golden touch to your services. Thank you all soooo very much.
4/5/2017
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional , friendly car repair work was great , helped get rental
4/5/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Kept me informed all the time. Very pleasant and professional.
4/1/2017
Vincent B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Like the text updates
3/25/2017
John Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
Beautiful job.. work done right!!
3/25/2017
Richard F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleased with there work.I also liked that they sent me texts everyday keeping me updated on the progress of work on my car.would recommend Epic to other people.
3/4/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Audi
Love the team! They are kind and very helpful. I always recommend your business!
3/4/2017
Bonnie R. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair took far tooooooo long causing me to have to pay 400 in a rental cost. Not cool. You shouldn't have taken the car until you were ready to start it. According to the texts you didn't start it right away.
Also no one would help me remove a car seat. I can somewhat understand not wanting to place a car seat in the car but not to help take one out ....not cool.
I will think twice about recommending you.
2/24/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair process went well. My only disappointment was that the truck was not cleaned to my satisfaction. Most of the hood was missed and other areas were streaky at best. Epic did a great job with the repairs and painting
2/21/2017
Saralee K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quality of work was great and customer service was a pleasure
2/10/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent communications
Notification during repair comforting
Exceptional turnaround
Best repair experience ever