Work and staff were professional courtesy and would recommend
3/1/2018
Obinna M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Unfortunately we were not accommodated very well with drop off. Due to a work emergency I had to have someone drop the car off for me and we were told no one could bring him back the eight minutes down the street to my house. I was told the night before if Inneeded a ride back they would bring me...Then on pick up I waited two hours for someone to pick me up and no one came. They were extremely apologetic which I was appreciative of, but when someone gets in an accident and trying to get their car back I would expect the service center To be more accommodating under the circumstances. Everything else went OK I would rate four stars.
2/27/2018
Markelia B. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessica, Theresa, and Terry were awesome. They attended every need and question and made the process smooth from beginning to end.
2/22/2018
Sampson B. VERIFIED CUSTOMER
Vehicle Make : Honda
They are always professional and I am satisfied.
2/16/2018
Dawn J. VERIFIED CUSTOMER
Vehicle Make : Ford
Reggie was sympathetic to my concerns yet the utmost professional in giving me the best service especially during the snow storm that occurred. Definitely a keeper would highly recommend to anyone
1/27/2018
Todernesia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Five Star Keats does a great job. Their service is implacable and timely.
1/27/2018
Danny W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Lady upfront was very helpful
1/27/2018
Charlotte Y. VERIFIED CUSTOMER
Vehicle Make : Ford
I was referred to as a person , not a number and was given timely updates throughout the entire timeframe to repair my auto. I was also given an opportunity to request additional things to consider and look into while my vehicle was in the care of 5 Star Ford, making me feel cared for with my safety while driving a priority.
1/27/2018
Terri B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs were done in a very professional manner! Greg Kline & David Bearden provided excellent customer service, above & beyond my expectations!!
Thanks for a great repair job...cannot tell there was ever any damage to my Mercedes!!
Jerry B.****/cell: ****-****-xxxx
1/23/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service all of them are professional. **** gave timely updates. I would recommend Five Star for repairs.
1/12/2018
Jason W. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle looks great.
12/22/2017
Daniel E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome customer service and updates along the way VIA voice calls and texts. I never had to call once myself to inquire as to the progress of my repair. The repair was done quickly and I picked it up the same day they called to advise it was ready. Thank you