Gene was so nice and explained everything thoroughly. Staff did a great job on my repair.
I was also so pleased with the inside detailing which I did not expect. I got in my car and it had that new car smell and was so clean.
THANK YOU!
4/27/2018
James J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You service is great and the o ly things is the 8am phone call woke me up. Great service
4/27/2018
Douglas F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Excellent communication from Joe. Exceeded all expectations!
4/27/2018
Stephen J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire process was smooth and the work done was excellent. The car was ready to pick up at the estimated time and the team was flexible when something came up in my schedule that caused a slight change in the plan. Thanks!
4/27/2018
Janet M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your shop made dealing with the accident aftermath easy. The updates were appreciated. Lulu (my Prius) looks wonderful - it looks brand new. Also great job cleaning up the interior of the dog hair. I would definitely recommend your shop to others.
4/25/2018
Linda W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
4/25/2018
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I had to wait to get it looked at because you guys were so busy. That's a good sign! It was well worth the wait to know it was done right and I wasn't charged for something it didn't need. I really appreciate the time Bob Breece put in to finding the problem and fixing it. I will definitely recommend you to friends and family. Thank you so much! I'm extremely happy!
Audrey M
4/13/2018
Cheryl L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gene and crew I am totally happy with the way my car turned out. Thank you for all your hard work. Also for keeping me in the loop on the progress of my car.
Thanks again! Cheryl L
4/11/2018
Maurice F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They did a great job! All while keeping me informed. I would definitely recommend their services to others.
4/8/2018
Haley L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service in terms of updates on repairs, efficiency and effectiveness. Felt everyone was very forthright and wasn't worried about being bs'd.
4/7/2018
Marie P. VERIFIED CUSTOMER
Vehicle Make : Kia
First time customer and i will definitely wbe back if i need any repairs and will spread this shops name by word of mouth. Thanks Gene for everything he was God sent.
4/4/2018
Coleman.tina Coleman,ronald. VERIFIED CUSTOMER
Vehicle Make : Saab
Appreciated status updates and offer to touch up scratches.
4/4/2018
Tam B. VERIFIED CUSTOMER
Vehicle Make : Audi
The business was totally organized and professional. My vehicle was completed as promised. I received regular updates during the process.
3/29/2018
Adam T. VERIFIED CUSTOMER
Vehicle Make : Kia
Rude. So rude and apathetic. Please never recommend them
3/27/2018
Andrew J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car hasn’t looked this good since the day I brought it home from the dealership
3/24/2018
Laura T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ernie Patti always does a great job! I have no complaints.
3/24/2018
Kathy E. VERIFIED CUSTOMER
Vehicle Make : Ford
I was incredibly impressed! Great job on my Flex...body damage. Even better than that was the communication: I received a phone call at least twice a week and it seemed I got a text daily on the progress. I was encouraged to ask questions, to call any time, and generally given some of the best customer service I've ever received! If I ever need a collision service again, or can recommend one to someone who needs one, it will be Ernie Patti Collision! Thank you for making a difficult process easy and, dare I say, pleasant!!
3/17/2018
Mindy S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I always get quality service and you go above and beyond. Not only do you fix the repair to my front bumper, you'll buff up my headlights as well. Staff is always friendly and helpful. Excellent quality and service!!!
Very satisfied customer here. My family has used Ernie Patti before for our vehicle needs and as always we are very satisfied with the communication, service and the wait time.
3/13/2018
Nathan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for buffing out the damage on the rear passenger door!! I didn't even notice until I got home.