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Real Reviews from VERIFIED CUSTOMERS
Robert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Service. Repairs were done ahead of schedule.
6/21/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work!
6/14/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys helped bring about a positive end to a negative situation. I really appreciate the hard work and the quick turnaround.
6/14/2018
Brittany P. VERIFIED CUSTOMER
Vehicle Make : Kia
CJ did a great job with assisting me and making sure that I was updated with the process every step of the way. I will most definitely be recommending Universal Collision to anyone who is in need of body work.
6/9/2018
Brigitte H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt overwhelmed and a little lost about how to get the car fixed. However, thanks to State Farm, Hertz, and CJ with Universal Collision, I received guidance through the entire experience. Thank you all so much! The staff at Universal Collision were extremely kind and courteous, too.
6/8/2018
James M. VERIFIED CUSTOMER
Vehicle Make : BMW
CJ was great and the BMW looks like new.
6/8/2018
Emily S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service
6/8/2018
Tammee D. VERIFIED CUSTOMER
Vehicle Make : Lexus
C.J. does a great job
6/2/2018
Joshua C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and great work
6/1/2018
Lettie H. VERIFIED CUSTOMER
Vehicle Make : Kia
CJ was very professional and friendly in his transactions with me.
6/1/2018
Jayne P. VERIFIED CUSTOMER
Vehicle Make : Honda
You all did a great job! I cannot commend and thank you enough. You know how to be customer friendly and helpful; CJ was very helpful. Thank you!
5/24/2018
Tanesha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was some yellow paint spots on my drivers door that i had not noticed before
5/23/2018
Jessie J. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience! Thank you to the entire Universal team for getting my car fixed and ready to go!
5/16/2018
Jeanie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks like new! You kept me updated on the progress with text and phone calls. Picking my car up and leaving my rental car was a breeze!
5/16/2018
Tonya M. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was extremely helpful having communication every other day with updates on my vehicle. CJ was so kind to explain the process & how everything works during my vehicle repairs. I was a little concerned about the bumper not lining up with the vehicle’s body like the other side but CJ explained that the damaged side would not always be able to look like the original after an accident. I appreciate the time that was taken to make customers feel comfortable & informed. Thanks again.
5/16/2018
Martha M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the great repair job on my car and matching the paint color so well. I appreciate C.J. meeting with me & letting me feel good about the repair work to be done. My car was ready when they had estimated - I really appreciated the texts I received with progress updates. I would gladly recommend your services to others.
5/14/2018
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The front bumper still shows old bugs through paint. I Want to set up time to have it looked at for re-painting. Did not notice problem when car was in shade at pickup time yesterday.
5/12/2018
Abigail V. VERIFIED CUSTOMER
Vehicle Make : Honda
CJ was amazing and efficiently handled every aspect of my repair. I couldn't be more pleased with the service at Universal Collision.
5/12/2018
Forrest D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I left the car Sunday and did not find out about the additional damage to my car until Thursday but you did a great job fixing it.
5/5/2018
Kate K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication and friendliness
4/28/2018