The work looks great and you went above and beyond by washing and vacuuming the car, too. My mom mobile hasn’t been that clean in years. Thank you so much!
8/27/2018
Ryan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Worked with CJ ****. His service was excellent and answered all my questions. My vehicle looks great and is better than when I brought it in. Thanks Ryan R
8/27/2018
Peter K. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys did amazing work yet again!! Thank you so much.
8/24/2018
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Scion
I greatly appreciate CJ's easy going demeanor and professionalism. Thanks once again for a fantastic repair job. The staff is awesome.
8/24/2018
Ann G. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was excellent from beginning to end. The initial intake, damage evaluation, repair plan and updates provided me an opportunity to plan my schedule and coordinate the return of my rental vehicle for maximum efficiency.
8/23/2018
Joslyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have only had my vehicle a few hours, so I don’t have any complaints as of yet. However, the communication whilst my car was being repaired between Universal Collision and I was very conflicting. I would receive text messages that stated one date my car was to be ready but then receive phone calls stating something totally different. It was a bit frustrating but I am happy I got my vehicle repaired relatively quickly.
8/16/2018
Xia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great working with CJ!
Thanks to the repair team for hard working on my car repairs!
Only comment is the interior of my car now have a odor which smells like nail polish.
8/16/2018
Frances M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great customer service! CJ was very thorough and always kept me up-to-date on what was going on with my car. Thank you so much!
8/14/2018
Robin C. VERIFIED CUSTOMER
Vehicle Make : Mazda
CJ was excellent at keeping me informed. My car looks new again!
8/13/2018
Adam G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional, ouststanding work, and dedicated to making sure 100% satisfactory from customers!
8/11/2018
Ruben R. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair/installation was not done correctly. After I picked up my vehicle, the dashboard panel started to alert me with the warning sign and message “Parking Sensor System Problem” and the front bumper (new number) sensors are inoperable - sensors do not work. I need someone to call me to address this issue. Thank you. Ruben R
8/10/2018
Mackenzie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would just keep doing the good work that you're doing
8/8/2018
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Scion
I am very pleased with the customer service I received from CJ. I appreciated the daily updates on my car. He was extremely courteous and professional. My only concern was with the long-haired brunette working up front who came off a bit condescending. I am completely satisfied with the service nonetheless. Thanks again CJ! It was a pleasure.
8/6/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mariah did a great job of keeping me informed.
8/4/2018
Roshandra J. VERIFIED CUSTOMER
Vehicle Make : Dodge
CJ was very friendly, thorough and kept me completely informed on the process and where my vehicle was at all times. A very clean and comfortable facility. They did a great job restoring my car back to what it was prior to my accident.
7/27/2018
Carla F. VERIFIED CUSTOMER
Vehicle Make : Toyota
CJ was extremely thorough and kind. We have used your services in the past but this was by far the most efficient,we will consider this location if needed in the future!
7/21/2018
Georgia L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
CJ was very helpful during the process.
7/7/2018
Tammie G. VERIFIED CUSTOMER
Vehicle Make : Honda
CJ was awesome. I was pleased with the repairs.
6/30/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have used Universal Collision twice now and they are without a doubt the most helpful, accommodating body shop that I have ever used. Mariah is amazing and very helpful. I will only use them moving forward in the future if I need auto repairs !
6/23/2018
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
CJ is the best. This was my first time ever filling a claim or getting work done on my car and he made everything so smooth!! I really appreciate it!!