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Real Reviews from VERIFIED CUSTOMERS
Lee R. VERIFIED CUSTOMER
Vehicle Make : Ford
I have interior lights that do not work. I'll be bringing the truck back by later today.
12/20/2018
Bobby B. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm very satisfied with the wonderful work that was done in my KIA car. You can't see any damage, it looks brand new beautiful job. Thank you. A+A+A+
12/16/2018
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dan was amazing. He explained everything in language I could understand!!They repaired my car in the time frame they gave me. And they did a beautiful job. Having Enterprise come to Auto Nation made the transition so easy for me. And they were also helpful, professional and very kind as was everyone I dealt with at Auto Nation. Thank you very much, Kathleen M
12/15/2018
Kristy I. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you all for your help . Went very smooth. thank you for all the follow up calls , it kept me up to date on the work. FIVE STAR SERVICE.
12/13/2018
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Ford
Dan H. was a huge help from beginning to end. He was completely transparent and accurate from the estimate to the estimated time of turnover.
12/13/2018
Martin M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car returned better than before.
12/12/2018
Claudia N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only concern was able date for pickup of auto after completition. Got a call saying might be ready on a Thursday but Friday for sure and right after the call I got an email saying it would be ready on the following Tuesday. No call on Friday. When I called on Monday I was told it was ready Friday. Also got an email on Tuesday thanking me for picking up the car that day. The car looks great and being able to leave the rental car there was very helpful. I'll use you again if needed.
12/12/2018
Calvin A. VERIFIED CUSTOMER
Vehicle Make : Ford
Dan did a great job at keeping me informed along the repair process. The repair process was simple and that's why I returned to Autonation Collision of Addison for all of my collision repairs. The repair looks amazing like it had never been in a collision.
12/8/2018
Krin V. VERIFIED CUSTOMER
Vehicle Make : Ford
Work completed faster than expected. Great quality. Truck looks like nothing ever happened to it. Appreciated being update with emails frequently
12/2/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! You guys went the extra mile cleaning the inside and washing the car!
12/1/2018
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everybody there--every single person I interacted with--was so kind. And it was such an easy process, especially with the updates on the progress. And during a holiday week! Thank you!
11/30/2018
Jon L. VERIFIED CUSTOMER
Vehicle Make : BMW
Cody provided updates on the status of my vehicle and ensured everything was repaired on time. I was very satisfied with the service.
11/28/2018
Melisa D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Cody did a great updating me on the status of my repair. The service and communication were excellent.
11/18/2018
Sherita E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Cody was very informative about the status of my vehicle. He kept me updated by sending daily emails so I didn't have to wonder or call for updates. He and his staff were very professional and I was in and out in a jiffy. I was pleasantly surprised and happy that I didn't have to wait around all day for help. The receptionist immediately contacted Enterprise to come get me so I could get a rental and it was super quick! I'd certainly recommend AutoNation to my family and friends.
11/16/2018
Anthony R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service. I was kept informed and not over-bombarded with texts or e-mail. Quality work was noted. I appreciate it.
11/13/2018
Linda D. VERIFIED CUSTOMER
Vehicle Make : Ford
Your Autonation Collision service is outstanding. They not only do an excellent job fixing the car. Their communication with me is above reproach. From the time Trevor receives the car at the dealership throughout the entire process I was kept informed. Of course the final outcome is beautiful. Thank you so much for your positive and kind attitudes and your superior work product. Linda D
11/11/2018
Lisa R. VERIFIED CUSTOMER
Vehicle Make : BMW
Ian was so great to work with in my experience with Auto Nation. He kept me informed every step of the way.
11/9/2018
Cathy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Impeccable service and work by very caring individuals-especially Dan
11/1/2018
Norman R. VERIFIED CUSTOMER
Vehicle Make : BMW
Cody was fantastic. First rate service
11/1/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Honda
I told Jeremy about my schedule for my hunting trip and he told me that he had a target date that would accommodate my plans. He kept me informed about the progress on the repairs and delivered the car ahead of that schedule. I felt the AutoNation team, headed by Jeremy and Dan, did a great job for me.
11/1/2018