Everyone was polite and the service was impressive. They actually finished with repairing my vehicle way ahead of schedule. Quality service from quality people. ~DS
6/17/2019
Angelo A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very delayed and not updating me when you said on the ohone you would. Kept saying it would be ready Friday and this was delayed for 3 Fridays.
6/1/2019
Larry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job very well done thanks
5/16/2019
Megan T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I need a phone call back. Alignment is way off.
When you go straight the steering is facing like you are turning right. There's a clicking sound when you drive.
There's overspray all over the black bumper and drill. Did anyone drive the car? I was told the first time I tried to pick the car up that the alignment was fixed.
I've already driven over once when it wasn't ready, someone needs to pick this up or I'm calling geico and taking it somewhere else. This is pure incompetence.
5/6/2019
Robert A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good work. Kept me informed of progress. Very pleased
5/2/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took almost 3 weeks to complete the job.
4/30/2019
**** P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely satisfied with our experience. Have never had our car done early. We will recommend John Harris. Thank you so much!
4/27/2019
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great Service snd they even vacuum out my car????
4/26/2019
Abram G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Several searches and marks not repaired from accident, left glue or adhesive exposed, and on window, and painted over dirt or something which created bumps in the paint. Sloppy execution of simple but expensive paint and scratch repair work. Geico paid $3000 for this, with me paying $200 and I’ll be contacting my insurance adjuster ASAP to ensure they don’t pay until these items are 100% completed and up to standard.
4/24/2019
Laurie A. VERIFIED CUSTOMER
Vehicle Make : BMW
Ah amazing experience.. professional in all levels...highly recommend
4/24/2019
Gary G. VERIFIED CUSTOMER
Vehicle Make : Ford
My flex was denied on 2 separate occasions and on the 3rd attempt I finally just accepted it as is. I feel your presentation in the work that you perform is dirty with flaws that you believe the customer will overlook. And that offends me quite frankly. It insults my intelligence. The vehicle in question had overspray, dull areas, contaminated final paint, orange peel, divots in the clear, hazzing and voids of paint revealing bare metal. My rejection of acceptance for my vehicle on 2 occasion was not prudent enough for you to resolve the matter. This is your profession! At this point you all should be extremely good at. I dont mean to sound like I am being harsh or that I am not able to be satisfied, that is not the case. The very things I point out, not once, but twice, were either fixed with a bandaid fix, or neglected completely. So naturally on the 3rd attempt I had no other choice than to take the vehicle. You simply have no drive or understanding in performing quality work. It was easier for me to readjust my expectations than to have them meet. Iam sorry to say, your work is not inspiring. Good luck.
4/17/2019
Martin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have been very pleased with my experience. It was my first with JH and I was impressed. Tonya kept me informed on the status of my vehicle and was very professional . Also, Max at the front was very helpful, professional, and friendly. Thanks for a making a difficult situation with my vehicle far better than it needed to be.
4/17/2019
Stacie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Quick, friendly and easy service
4/16/2019
Mead And. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for doing a great job!
4/12/2019
Avinash S. VERIFIED CUSTOMER
Vehicle Make : BMW
Professional and very friendly staff. High quality workmanship
4/4/2019
Tynice M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Windshield fluid level low that was not low at the time of accident. After asking, I was told what repairs were done to my car. Initially, I was just given the key.
4/1/2019
Rdml Frank. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent communication, repair, and friendly service - thanks!
3/17/2019
Opal J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
When I picked up my vehicle the employees were very helpful. You have a very nice place.
3/15/2019
Danny H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service! Car look magnificent when I picked it up today. You guys did it in the time frame that you told me you would and there were no unexpected things. I would definitely use John Harris body shop again. Thank you guys
3/11/2019
Astrid P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Absolutely wonderful. Great communication from beginning to end. I knew everything that was happening as it happened no hidden surprises. Thank you.