Dan was excellent to work with and was very communicative.
8/19/2023
Christine C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jasmine and team were fabulous!
8/10/2023
Donna V. VERIFIED CUSTOMER
Vehicle Make : Subaru
We are completely satisfied with the quality of the work. Just disappointed in the amount of time it took. We were told 3 weeks and it actually took 6 weeks. I think it would be better to under promise and over deliver so as to manage ones expectations of the time needed. No need to call me for that. It's just an FYI. Otherwise we love the work.
7/23/2023
Steven N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jazymine was super helpful and kept us fully informed along the way. Highly recommend her and your business!! Thank you!
5/25/2023
Gary G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Matt was totally upfront with delays and kept me posted on when car would be ready. No surprises.
5/14/2023
Clifford W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dan P. did a great job of keeping us in the loop, and we are very happy with the final results of the repair
4/9/2023
Simon B. VERIFIED CUSTOMER
Vehicle Make : Porsche
I haven’t really had the chance to drive my care much after getting her back as I have been away on business. However, the paint finish and the repair work performed is excellent. Thanks to Matthew and the technicians that worked on her. Great job!
3/12/2023
David B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Hi, Our 2016 Volvo s60 Cross Country was returned to us with just over 100 extra miles on the odometer. Also, we locked the glove box and it was unlocked when we picked up the car. Also, the 3 back headrests were in the up positions, and we always keep them down. The center back headrest was pulled up, which we have never done since owning the car. We inquired as to how/why all this occurred while the car was at your facility, especially the additional 100+ miles, and no one has contacted us to explain. Perhaps someone can?? -D.N. Beck
2/28/2023
Shyla J. VERIFIED CUSTOMER
Vehicle Make : Ford
Team really did a good job on communicating everything. Would 100% recommend.
2/8/2023
Don H. VERIFIED CUSTOMER
Vehicle Make : Porsche
My car was repaired very well and done relatively quickly.
2/4/2023
Katherine P. VERIFIED CUSTOMER
Vehicle Make : Subaru
It would be very difficult to notice any damage from the accident. The repairs are well done and do not stand out from the rest of the vehicle's body as being newly done.
Thank you all!
1/21/2023
Kris/**** S. VERIFIED CUSTOMER
Vehicle Make : Porsche
In spite of the scope of the repair, paint was limited to the bumper. Extending paint to the entire dog house would have been smart and should have been offered. Cooling system was not properly purged. Voice mails were never answered. Yesterday I found damage to the passenger rocker panel.
1/21/2023
**** P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job repairing our Subaru. The repair makes car look brand new and it was washed when I picked it up. Thank you.
12/11/2022
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Hi below are 3 comments to consider is your process and quality assurance areas:
****) The front license plate holder and my Sedona place was missing and not replaced. That should have been photographed and put back on since it was oroginally on the vehicle.
2) The right headlight assembly was replaced. People like myself who own high-end vehicles should be asked if they would like to replace the opposite headlight assembly. As we all know headlight assemblies age, discolor and reduce nighttime vision and light range over time. It would have been nice to have been asked if I wanted to pay to have it replaced. I would have paid the out of pocket cost to have the left light assembly replaced.
3) My wiper assemblies were discolored and paint was chipping. Had I been asked while the car was in for the front end repair I would have paid out of pocket to have both wiper assembly arms re-painted. Upselling high-end car owners I would think adds gross margin to your profitability without have owners shell out a lot of additional labor expense.
12/10/2022
Geraldine C. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very courteous and prompt customer service at Autobahn.
Will definitely use and recommend to friends and loved ones who needed their service in the future.
12/2/2022
Denise K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Craftsmanship is outstanding! Very timely as well. Thank you!
11/7/2022
Gustav S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional. Good work
9/10/2022
George B. VERIFIED CUSTOMER
Vehicle Make : Porsche
All seems fine so far.
9/7/2022
Myranda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were great and easy to work with! Even though all of the crazy times and delays, they were efficient with scheduling and the turn around. Plus Jasmine at the front desk is awesome, and super helpful with any questions.