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Real Reviews from VERIFIED CUSTOMERS
Marcia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service from Michael Pavich, Service Advisor. Very professional and Helpful: 10+ Marcia S
5/5/2019
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and car looks great
5/4/2019
Elaine P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had good service-my car looks great
5/3/2019
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Rafael has been a terrific resource and a great advocate for my case.
5/2/2019
Alex V. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did an excellent job
4/27/2019
Arleen P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Yes, 100% satisfied. You went above and beyond my expectations. Thank you ! I shall be recommending you to everyone. Arleen P
4/26/2019
Eva M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job on my car. Thank you!
4/26/2019
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your local general manager is entirely aware of my intense dissatisfaction. This has been the worst customer-service experience of my life. The car was not ready when promised the first day ... the second day ... OR the third day ... and then when it FINALLY was finished, it was delivered with additional, new damage. This has been a horrendous experience. Every part of it has been awful, and it has been incredibly poorly managed.
4/23/2019
Mahfuza K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was kind , gave me water to drink. Only poroblrm is it’s making some noise which wasn’t there before. So I will take it back tomorrow maybe so that they can check .
4/23/2019
Jon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work on the car looks great, Brian the rep I worked with was great responded to all my texts and messages. Mike was also great very accommodating and helpful. The car just took a lot longer than expected. There was also some miscommunication with the staff on the phone one person told me the car needs 2 more days of work, then about an hour later, Brian called me and said the car would be ready today, which it was. I don’t know who I talked to on the phone but that is quite a difference. But other than that the staff was helpful and courteous
4/23/2019
Adam G. VERIFIED CUSTOMER
Vehicle Make : Honda
Despite the craziest day of my life service was good
4/20/2019
Ernesto K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice work. The people took care of my situation professionally!
4/14/2019
Howard B. VERIFIED CUSTOMER
Vehicle Make : Honda
Brian kept me informed thoughout the process. He should be commended for excellent customer service
4/13/2019
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Brain,Elaine and entire staff were friendly and professional. Great service ????
4/11/2019
Holly F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My service tech, Rafael, could not have been more helpful or professional. He is a real asset to your company!
4/4/2019
**** G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Honest hard working people who get done what needs to be done. Great advice for service moving forward, great job replacing hood, front light and grill. Also cleaned my car inside and out...
3/31/2019
Tia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and service and our vehicle looks great!
3/30/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole team there was fantastic Very detailed every step of the way. I work in the service industry and ggreat customer service has been dying across the board. But not at Service King. Great communication. Your receptions were great. I was impressed when she called me by my first name when I walked in. Your team looks like they enjoy their job. My service rep was direct and very knowledgeable. I can’t say enough about my experience
3/30/2019
Inga W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for repairing my car in a short amount of time. It's a pleasure doing business with you. Good job!
3/28/2019
Alexander D. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciate the efficiency and sense of urgency around getting my car completed. Brian F. Is AWESOME and very nice to work with. Great customer service and follow up.
3/24/2019