Great communication and friendly service. Very satisfied.
10/25/2018
Judith W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly, honest, patient,
10/23/2018
Hayden G. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took over a month to repair my vehicle. Way longer than I would have thought or expected. I found that all I got was excuses. I had to constantly call to get info on progress. Not once was my call directed to the representative. I always had to call back. On finally picking up vehicle yesterday, I again asked for legitimate reasons as to the long repair time. I got excuses and not a modicum of apology. I honestly felt as if I was being rushed out of the office by Elaine. To top it off they made a big fuss about that the vehicle was being cleaned and prepped for my pickup, it was clean but only on the side where the repair was done. If you are cleaning and detailing the vehicle do it all, looks like and is a half job. Of course after a month at the shop the inside was dust filled! I have brought a number of vehicles to whatcwas then Valley Motor Center now Service King and this time was so very disappointed at the level of professionalism and service. Added to all this the extended time of works forced me to lay out over a thousand dollars in rental fees which I will have to wait on to hopefully get back from the insurance company. I would suggest I get a return call and some additional compensation. ****-****-xxxx
10/21/2018
Vehra M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and customer care. whole team did an amazing job! I absolutely recommend Service King to everyone!
10/21/2018
Hannah A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing! Would highly recommend!
10/20/2018
Gerri B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service thank you
10/19/2018
Heather O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My bumper was replaced and when I picked it up there were already two small scratches on it. The text updates were in correct and also the finish date was changed 3 times.
10/19/2018
Nathan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
????????
10/18/2018
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was great and attentive to all my questions!
10/17/2018
Lynnmatt B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing
10/14/2018
Maureen F. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Elaine was amazing
10/14/2018
Anaidroza E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Just thankful that everything was done well and only took a week, as promised.
10/13/2018
Lisajosh D. VERIFIED CUSTOMER
Vehicle Make : Honda
Kind, professional, honest.
I much prefer to pay with a credit card, but I was impressed at how often that was repeated. I've often had to say to other businesses, "I sure wish you had told me that before."
10/12/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Honda
Notifications were not given as promised
10/11/2018
Nancy X. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike and the team in Van Nuys took good care of my car repair and me!
10/6/2018
Cody H. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely coming to serve king from now on!
10/6/2018
Jason H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went great, thanks again.
10/4/2018
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was repaired beautifully and returned
In a reasonable time. I appreciated being informed of the
Progress and the staff is very nice.
.
9/29/2018
Mahnik P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and on time. Will reffer people to you. Thank you