Kept me updated everyday by text. The car was fixed to perfection. Was very satisfied
5/4/2016
Carla H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well done! Glad to have my Honda back!!????
5/4/2016
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every single person I dealt with was very professional. The text message updates were great I will definitely use the shop again and will recommend to my friends.
4/29/2016
Cynthia E. VERIFIED CUSTOMER
Vehicle Make : Buick
Very satisfied. Great customer service!
4/28/2016
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repairs was good. But not Maken sure my truck and other vehicles are lock when everyone is gone. Lost all my respect for Ken garff
4/22/2016
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great personal service and the finished product looks great. Interior clean up was a great added bonus. Thanks for it all.
4/21/2016
Alma V. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job and finished the car early!
4/19/2016
Gail N. VERIFIED CUSTOMER
Vehicle Make : Honda
Quality of repair was good; length of time to complete the work was excessive.
4/19/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Justin **** was super!!
He really took great care of Rosco and me!!
Bill
4/14/2016
Kellie B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The left rear tail lamp is broken still.
4/9/2016
Dan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You folks had our 2001 Nissan Altima GLE for two weeks while it was being repaired. It's always concerning when we leave our car with a place who allows the car to sit so long the battery's dead when we attempt to pick it up.
I assume you folks charge a daily storage fee for vehicles being repaired at your establishment, yes?
Then why on earth would you allow the customers battery die?
I now have to pay for a new battery after leaving our car with you. That's roughly 150 dollars out of pocket.
How would i rate Ken Garff? Not highly at all..
Good day.
Dan S
4/8/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate how well you keep me informed of the latest status. This was the 3rd car I have had Ken Garff repair in the last few years. I always tell USAA that I want you to repair my vehicles.
Paul Tex Hancock
4/2/2016
April G. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for repairing my vehicle in a fast timely matter and also making it shine.
3/12/2016
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication with the customer. Keeping me informed was great. It was greatly appreciated.
3/12/2016
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work was done quickly and the repair looks flawless. I appreciated the text messages letting me know of the status of the repair. Overall, from the initial estimate to the completion of the repair, it was a great experience.
2/17/2016
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was done on time. The work was excellent, the warranty is the best, and my car was clean inside and out. Great job!!
1/20/2016
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I wouldn't go anywhere else. Scott is honest & has integrity. He has always delivered my cars when promised with excellent quality.
Thanks for many years of satisfied work.
1/17/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were a couple problems that I had found after I got my truck back and they were fixed with in a couple of weeks and now the truck is driving and handling as before the accident
Thanks