Well it’s been one month. No update .don’t know when to pick up ? Very bad service. And still did finished. Once I pick up my van. I would never go back for my Honda service.
6/13/2018
Stacie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was treated with nothing but respect! Even when I became one of the most annoying customers ever, Matt continued to treat me with respect. I pushed about when my car would be completed and he remained professional and did not ever promise me it would be done early. Today, a day early when my car was completed I was so thankful! This was a great experience.
As a customer I found the texting updates annoying! When I got the message that said 60 % completed I wanted my car very soon. Matt explained that 60% complete does not mean done soon. It depends on what is left in my car. Pos. It could be that the 40% is the most time consuming. I would have been easier to deal with without those texts.
Matt and Ashlynn were amazing.
6/8/2018
Hope M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I delt with was friendly & professional. The overall experience was great and painless. A big thanks to you all!
5/18/2018
Raul G. VERIFIED CUSTOMER
Vehicle Make : Acura
I was thoroughly informed the whole time. My car was done exactly when it was supposed to be and the work was flawless.
4/30/2018
Betty K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will recommend Ken Graff Body Shop to my friends. The staff is pleasant and helpful and the work is outstanding.
4/25/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Extremely impressed with the service and the work performed! Can’t bel how great the truck looked and how you were able to find the exact mud flaps as what was previously installed!
Thank you so much!
4/24/2018
Lynnette K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ashlyn and Matt were great to work with! I appreciate that they kept me informed every step of the way!
4/21/2018
Gary H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Prices
4/20/2018
Julie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was incredibly fast. What was supposed to be 3 days turned into ****! Your staff is incredibly friendly and helpful. The communication was impressive as I k ew what was happening every step of the way. I will definitely come back should I ever need this service again.
4/18/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Kia
Some of the best customer service I've ever had!
4/17/2018
Jon E. VERIFIED CUSTOMER
Vehicle Make : Kia
I got amazingly great service. They kept me up to date every step of the way. Ashlynn and Justin were amazing.
4/13/2018
Arthur G. VERIFIED CUSTOMER
Vehicle Make : Honda
The secretary was very helpful as were the e-mail alerts. However, on April 9 I received an e-mail saying that my car was ready to be picked up when in fact I picked it up on April 4. When I did pick it up
no one accompanied me to the car to inspect the work done.
4/10/2018
Justice W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for being very understanding of my concerns. Everyone was very polite and eager to help me! It made the whole accident a breeze.
4/6/2018
Russell C. VERIFIED CUSTOMER
Vehicle Make : Nissan
There Awesome
4/4/2018
Gurjit S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
4/3/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Honda
Ashlyn was really nice and helpful
3/24/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
3/23/2018
Sonia M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Grear job. The car looks great
3/23/2018
Eric M. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service by all.
Ashlynn (Sp?) stayed late on a Friday to let us pick up the vehicle.
Thanks to all for the excellent service