Efrain did amazing job keeping me updated throughout the entire process. He made it a painless experience and my car looks like it never had any damage! Thank you to him & the body shop.
7/14/2021
Linda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul was great to work with! Great customer service!
7/8/2021
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have used your location for multiple repairs in our vehicles and have always been satisfied . The staff is responsive and very easy to work with
6/20/2021
Samuel C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You h ave my comments. You ,guys are first rate. I have lived in this area for 67 years and have passed you thousands of times. I never realized you have a body shop....maybe you need to put up a sign.
6/17/2021
Zack C. VERIFIED CUSTOMER
Vehicle Make : Audi
Efrain did a great job!
Repair was done well and timely. He kept us well informed. He did an excellent job.
6/10/2021
Barry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superlative
5/29/2021
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I brought in my Lexus to River Oaks, because of the service and quality of work. Great job!
5/11/2021
Philippe V. VERIFIED CUSTOMER
Vehicle Make : BMW
My thanks to Paul Ogbevoen for making my experience seamless. He is a thorough professional!
4/17/2021
Bertha H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Ephraim was very responsive when I had to bring the car back for a quick fix. The car belongs to my mom. I’m no longer in town, but my sister said he looked at whatever issue she said had crept up on that side of the car the other day. -Shalonn Hilburn
4/15/2021
Debora F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy with the job well done thank you
3/23/2021
Michael H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Using River Oaks Chrysler for many years. Service has always been good. Completely satisifed after this car accident that required 2 weeks of repair time. I was kept up to date with good communication throughout the process from my customer service representative Efrain. Will definitely be back if I need additional service and would highly recommend this repair shop to other USAA Members.
2/13/2021
Tess S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was great and turned out beautifully however, better communication would have been more appreciated as the expected finish date kept changing. I know it wasn’t anyone’s fault but better communication between the body shop and service department may have helped with getting me more accurate information on when to expect the repairs to be finished.
2/13/2021
Robert K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Long time to repair because of part availability. Not ROC fault.
2/9/2021
Raymond G. VERIFIED CUSTOMER
Vehicle Make : BMW
Efrain did a great job keeping us informed throughout the process.
1/31/2021
Adriana B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone did an awesome job !!
Christian was wonderful and promised what he said and if they had to do it different called me.
THNK YOU DO MCUH !!!
1/23/2021
Pamela F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They were professional and absolutely the quickest I’ve ever received my vehicle after any repair.