The service was amazing and JD and his team did a great job of getting everything fixed in such a quick turn around.
6/26/2018
Danielle S. VERIFIED CUSTOMER
Vehicle Make : Honda
JD was great
6/25/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
All good. JD was very professional. Pleasure to deal with.
6/22/2018
Caroline B. VERIFIED CUSTOMER
Vehicle Make : Audi
JD was exceptional! He kept me up to date throughout the entire process and even stayed late so that I could pick up my car on the day that it was ready!
6/21/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was fixed to complete satisfaction but the only issue with my repair was delay in getting my vehicle back with need to redo repairs. Wish it could have been done quickly. Otherwise the service was excellent! Thanks
6/21/2018
Ann A. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was fantastic they went above and beyond my expectations. I would definitely recommend to others.
6/19/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service is prompt and work is great. Glad that USAA considers you one if they preferred providers! Thank you.
6/12/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Jeep
JD was great and went above and beyond to help.
6/9/2018
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good constant communication.
6/6/2018
Eric W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
JD is great to work with. You guys and USAA make what could be a stressful situation very easy.
5/25/2018
Diana M. VERIFIED CUSTOMER
Vehicle Make : Audi
Efrain was sometimes slow to get back to but overall I had a very positive experience.
5/25/2018
Alexis W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great communications, super nice people, quick turnaround, and very thorough job. jD went out of his way to help me.
5/19/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding job. Jeep looks great and it was done faster than I expected.
5/19/2018
Alison A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Efrain was so helpful and in communication with me about my car often. My car looked great after and it was a pleasure to work with you. Efrain made it very easy to get an estimate and he took care of everything. Thanks!
5/12/2018
Ann S. VERIFIED CUSTOMER
Vehicle Make : Jeep
JD was amazing. He was great at communicating the repair and also the financial impact for me. So much so that I would never consider sending my car somewhere else.
5/11/2018
Hannah S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful customer service with JD!
5/1/2018
Myrna C. VERIFIED CUSTOMER
Vehicle Make : BMW
Taking it back to have trunk readjusted
4/27/2018
Miriam G. VERIFIED CUSTOMER
Vehicle Make : BMW
My experience at River Oaks Chrysler Jeep was great!! J. D. was wonderful to work with and was very communicative. It’s definitely nice being able to have the wonderful USAA customer service in person. Will definitely use this location again in the future
4/20/2018
Donald D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Cannot say enough good things about working with Efraim on my repairs. He was so kind, competent, courteous. He kept me in the loop along the way. This was oir family’s second experience working with your shop via our USAA insurance - we hope to never need repairs again, but if we do we would certainly feel good about coming back to RO Chrysler Jeep. Thank you!
4/19/2018
Aaron L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for your patience and your help during an unpleasant time. J.D. Was helpful in arranging so that I could a loaner right before EntrrpriSe closed. I was still trying to make the claim with USAA. He kept me informed along the way.