Fernando Vega is excellent. Personable and professional.
3/27/2024
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good work--particularly the paint matching.
2/11/2024
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team of experts provided excellent service. Mr. Fernando Vega is an outstanding representative and service provider !
12/16/2023
Everett S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Rude employees, poor customer service, downright disrespectful. Unable to update something simple like my address. Overcharged me for the service. Will never return.
12/9/2023
Phillip C. VERIFIED CUSTOMER
Vehicle Make : BMW
Efrain for USAA was outstanding. He was extremely, prompt, courteous and professional.
11/25/2023
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great when I picked my vehicle up & it continues to be, a few weeks later.
11/20/2023
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent in every regard. Paul was a pleasure to work with and I would definitely request him again.
Karol Musher
11/5/2023
Mark D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Efrain and the team at River Oaks were fantastic! Very professional, understanding, supportive and thorough. They made a difficult situation bearable with incredible communication and process follow thru, every step of the way! Could not recommend highly enough! Thx to all!
10/22/2023
Frederic W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fernando was awesome!
10/16/2023
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Paint job on repaired wheel not acceptable.
10/14/2023
Caroline C. VERIFIED CUSTOMER
Vehicle Make : Porsche
I don’t even have it back yet.
10/7/2023
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Yes everything was perfect. Great experience
9/22/2023
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Efraim was terrific!!!!!!!
8/28/2023
Denise H. VERIFIED CUSTOMER
Vehicle Make : Ford
My Damage Appraiser - Efrain Medellin was AWESOME!!
He is courteous, knowledgeable and oversees that the repairs are completed correctly. He had to send back my car hood due to it not correctly fitting as it should have. The mechanic saw it also and between both of them they made sure the service repair was done properly.
Efrain Medellin helps to give River Oaks Chrysler an A+ in care to always do the job correctly. He also kept me in constant notice of the progress of the service job.
8/25/2023
Kim P. VERIFIED CUSTOMER
Vehicle Make : Audi
Fernando Vega was excellent!
6/3/2023
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service. I was kept informed all along the way. I was very impressed.
5/27/2023
Carol B. VERIFIED CUSTOMER
Vehicle Make : Lexus
All was good and Ephren was a pleasure to work with.
Thanks to all who repaired my car!!
5/13/2023
Ying Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
excellent
4/20/2023
Mindy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the communication and updates on the process. Staff also worked to streamline the coordination between insurance and rental car company too. I appreciate the time they took to help.